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E-Commerce Manager

About the role

We have an exciting opportunity for an Ecommerce Manager to join a dynamic team based in Gateshead, 5 days in the office and a salary of £35,000- £40,000.

Reporting to the CEO and Managing Director, the role presents a unique chance to take over and continue the success of the current Ecommerce team, using your experience, knowledge, and 1st party data to drive sales and revenue through innovation and project management.

We have established ourselves within the online Jewellery market over the last decade, establishing 4 successful jewellery brands.

Over the last 10 years, they have built a vibrant, energetic and fun working environment. The office environment is relaxed, motivational, and designed to encourage collaborative working across all teams actively. We pride ourselves in our approach to developing and supporting our team to ensure they reach their maximum potential.

The role would be best suited to a highly driven, commercial and technically-minded individual with extensive knowledge of Ecommerce. You'll be excited to learn about every part of the business to aid in project management and decision-making. You will be bold in questioning new ideas and suggestions to achieve the best outcome for the customer.

What you’ll be doing:

  • Take ownership of the Ecommerce team with one direct report and a development and marketing team to work directly alongside

  • Use the advice from other teams and your knowledge of Ecommerce to collate, prioritise and delegate projects and tasks to ensure timely completion in the most efficient order

  • Effectively maintain and configure the Magento 2 Ecommerce stores and extensions while advising on best practices and approaches to new features and projects

  • Work alongside the Marketing team to ensure that promotional campaigns are implemented on time and according to the specification


  • Extensive experience managing an Ecommerce function within a business. Previous experience with the Magento platform is highly desired

  • Understanding of how all parts of the customer journey affect revenue including through development, marketing, design, customer service and logistics

  • The ability to use data to drive decision-making, including excellent Google Sheets and Microsoft Excel skills and experience with analytics platforms

You’ll stand out if you have any of the following:

  • Working knowledge of Magento 2

  • Comprehensive Project Management experience


  • Regular pay reviews and appraisals

  • Regular team social events (Ghetto Golf, Go-Karting, Lane 7)

  • Chill out area with ping pong, pool, table football, games, TVs, etc

  • Yearly trip incentives. Previous trips include Iceland and the Crystal Maze Experience

  • Achievable bonus scheme

  • Private healthcare

  • Unbeatable staff discount

  • Pensions scheme

  • Free onsite parking

  • Cycle to work scheme

  • Free fruit, snacks and refreshments

  • Individual personal development budget for role relevant courses and materials


  • Casual dress

  • Company events

  • Company pension

  • Cycle to work scheme

  • Discounted or free food

  • Employee discount

  • On-site parking

  • Private medical insurance

If you are interested in this Ecommerce Manager role, click 'Apply Now' and a member of our team will be in touch.

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