Back to Job Search

Customer Service Advisor

About the role

Digital Customer Advisor- £22,000 + Bonus + Benefits

Do you want to work for a company that cares about your work-life balance and offers hybrid working?

Our contact centre in Leeds is at the heart of our business. It’s where we connect directly with our customers via phone or webchat, providing excellent customer service all the while.

We’re looking for Customer Service Advisors to join our Digital Customer Service team.

As well as helping our customers be better with credit, you will show them the benefits of digital servicing, providing 5 million customers with responsible access to credit through a range of cards and digital credit solutions for some of the UK’s most loved brands.

This role is focused on answering inbound calls with no sales or upselling requirements.

Benefits

You will have the opportunity to spend up to 50% of your time working remotely, with the remaining time spent in an award-winning contact centre in Morley which has been thoughtfully designed with collaborative working spaces, free on-site parking, changing rooms, and places to relax with pool tables. Plus free onsite catering!

New members that join the team can expect full training from day one and a fantastic development programme, as well as a basic salary of up to £22,000, annual bonus and a competitive benefits package.

Diversity & Inclusion

We are an equal opportunity employer and value diversity at our company. We want all our colleagues to feel able to bring their whole selves to work. We will not discriminate on the basis of age, physical or mental disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex and sexual orientation. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the application and interview process.


We will of course provide you with some great, ongoing training to give you every chance of being successful.

If you’re interested in this role of Customer Service Advisor, click ‘Apply Now’ and a member of our team will be in touch!

Similar Jobs

View All Jobs
Managing Estimator
Newcastle£85,000Permanent

Job Opportunity: Managing Estimator – Construction We are working with a leading regional construction firm that is seeking a Managing Estimator to join their expanding team and play a key role in ...

Management Accountant
Newcastle upon Tyne£35,000 – £40,000Permanent

Management Accountant Location: Newcastle or Coulston, Hybrid Salary: £35,000 – £40,000 per annum (dependent on experience) Job Type: Full-Time, Permanent A growing group of specialist businesses i...

Head of Risk and Compliance
Newcastle upon TynePermanent

Job Title: Head of Risk & Compliance Location: Newcastle (Hybrid working) Salary: Dependent on experience Our client are a well-established insurance provider based in the North East, with over 15 ...

Contracts Manager
Newcastle upon Tyne£75,000Permanent

Job Opportunity: Contracts Manager – Construction We are working with a prominent construction firm in the North East that is looking for a Contracts Manager to join their dynamic team and lead the...

Office Manager
Newcastle upon Tyne£27,000 - £30,000Permanent

Office Manager Location: Newcastle city centre, office based role Salary: £27,000 - £30,000 Contract Type: Full-time, Permanent Are you a proactive and highly organised individual with proven leade...

Conveyancer
Newcastle upon Tyne£33,000Permanent

We are working with an established client in North Tyneside who are looking for a Residential Conveyancer to join their team, managing a pipeline of residential property transactions. The role offe...

Senior Architectural Technologist
Newcastle upon TyneSalary DOEPermanent

A well-established architecture practice is seeking an experienced and highly skilled Senior Architectural Technologist to lead the delivery of technically complex projects. The successful candidat...

Architectural Technologist
Newcastle upon TyneSalary DOEPermanent

Job Title: Architectural Technologist Location: Newcastle upon Tyne Salary: Negotiable Experience Level: Mid-level/Senior A leading architecture practice is currently seeking a talented and detail-...

IT Compliance Consultant (Remote)
Contract

Senior IT Compliance Consultant Overview: We are supporting our leading client who have a need for a Senior IT Compliance Consultant on a remote 3 month contract to the lead validation efforts acro...

Insurance Producer
United KingdomSalary DOEPermanent

Producer – Commercial or Corporate Insurance (New Business) Location: UK-wide / Hybrid working available Salary: Basic DOE + commission/bonus + full benefits package Type: Full-time | Permanent We’...

IT Project Manager
Contract

Contract Project Manager – IT Infrastructure and Security Focus (Inside IR35) Location: Hybrid / UK-based - 6-Month Contract  - Immediate Start We are looking for a versatile, mid-level Project Man...

Company Secretary & Legal Counsel
DurhamCompetitive SalaryPermanent

NRG Executive is proud to be partnering with Banks Group in their search for an exceptional Company Secretary & General Counsel to join their senior leadership team. This is a rare and exciting opp...