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Customer Service Advisor

About the role

Customer Service Advisor

Newcastle

Basic Salary: Up to £21,000

Start Date: 31st October 2022

We are looking for Customer Service Advisors to help customers with general enquiries at Tesco Bank’s contact centre in Newcastle.

With various shift patterns, including condensed hours across multiple departments, there’s opportunities to suit every lifestyle and your work-life balance.

You’ll receive a generous benefits package that includes:

Benefits

  • Colleague Discounts – 10% off your groceries rising to 15% every pay weekend. 20% off Clothing

  • Pension scheme – matched 1:1 up to 7.5%

  • Annual bonus based on individual and company performance up to 10% of salary

  • 6.6 weeks holiday entitlement including Bank Holidays

  • Buy additional holidays

  • Enhanced maternity leave

  • Shared Parental Leave policy

  • Save as you earn shares scheme

  • Buy as you earn shares scheme

  • Cycle to work scheme

  • Gympass

  • Travel Season Ticket Loans

  • 4 weeks of paid Paternity leave

If you are passionate about delivering excellent customer service and have experience within a contact centre, sales, retail, or hospitality environment then Apply Now or call our recruitment hotline on 0191 260 4496 to find out more.

* Application Closing Date 7th October 2022. As you will be working in an FCA regulated environment you will need to pass Credit and DBS checks in order to be offered the role.

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