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Development Support Analyst

About the role

NRG is seeking competent and ambitious Support Developers to join a well-established utilities-based organisation with offices in Newcastle. This is an excellent opportunity for talented individuals to leverage their skills while expanding their expertise in a vibrant, fast-paced environment.

Our client offers the chance to work on impactful projects that drive innovation within the utilities sector, providing plenty of room for professional growth and development. You'll be part of a dynamic team where collaboration and creativity are highly valued, with the support and resources to help you thrive.

If you're looking to take your development career to the next level and be part of an organisation that values both individual and team success, this is the perfect opportunity!

As a Developer within this team, you will have the opportunity to:

  • Provide advanced technical support for issues raised through the technical helpdesk, working with both internal and external customers.

  • Monitor applications to ensure successful daily processing.

  • Maintain application suite using technologies such as C# .NET, Oracle, Linux, and Unix.

  • Probe problems and collaborate with the Development, DBA, and Solution Architecture teams to deliver solutions.

What you’ll bring:

  • Strong knowledge of C# .NET and SQL.

  • Attention to detail and the ability to meet deadlines.

  • Excellent written and verbal communication skills with a focus on customer service and the ability to explain solutions tailored to the audience.

  • Strong analytical, problem-solving, and customer service skills, with a proven ability to provide effective solutions.

  • Experience in supporting multiple applications.

  • A willingness to learn and expand on existing skills and technologies.

  • A proactive approach to continuous improvement in relation to the team, self, processes, and systems.

If this sounds of interest, click apply now and a member of our team will be in touch!

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