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Business Administrator/ Sales Support Officer

About the role

A leading not-for-profit membership body for councils and social housing providers, are looking to employ an Account Executive/Sales Support Officer, for their office in Sunderland city centre. This role is offered on a 12 month fixed term contract basis, with flexible working available.

The main purpose of the role is to support the Commercial Director and Senior Account Executives manage their portfolio of accounts, contribute to the team financial target and provide general administrative support to the Business Development team.

About the role:

  • Take responsibility for identified sales leads and identify solutions

  • Develop customer focused plans

  • To identify, contact and convert new business opportunities through existing and new business

  • Maintain accurate member and prospect information

  • Assist the team with booking of appointments for sales meetings, including setting agendas, booking hotel accommodation and meeting rooms as required

  • Support with admin tasks including reporting support for the Business Development team, including diary management

  • Support the team with tracking KPIs to monitor performance

  • First point of contact for queries through the Procurement email inbox, incoming calls, and website and social media enquiries

About you:

  • Experience in meeting financial targets and delivery in a sales/business development environment

  • Excellent written and verbal communication skills

  • Excellent interpersonal skills

  • Confidence, tact, and a persuasive manner

  • Good organisational and time management

  • The ability to work independently as well as part of a team

  • Excellent understanding of selling and creating packages for potential clients

  • Understanding of the public sector procurement and efficiency agendas preferrable

  • Excellent knowledge of Microsoft Office suite and ability to use and interrogate systems and databases

  • Full current driving licence

What’s in it for you:

•Salary of £20,000 - £23,000 depending on experience

•Agile work pattern

•Company social events

•Company Healthcare

•Welcoming and relaxed atmosphere

•Annual bonus (depending on performance)

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