About the role

Job Title: Temporary Credit Control Administrator
Location: Central Durham. Hybrid – 2 days in the office, 3 days working from home
Contract: Temporary – 3 months
Hours: Full-time, Monday to Friday, 9:00am – 5:00pm (35 hours per week)
Start Date: ASAP
Hourly Rate: £13.65

We are currently recruiting for a Credit Control Administrator to join a busy and dynamic finance team. This is a fantastic opportunity for someone with strong administrative and credit control experience to hit the ground running in a hybrid role, offering both flexibility and the chance to contribute to an essential service.

Key Responsibilities:

• Deliver front-line administrative services within a busy credit control environment

• Make outbound calls to customers to collect overdue payments and resolve any queries effectively

• Manage workload and deadlines under pressure while maintaining high quality and accuracy

• Work collaboratively with colleagues to support the delivery of high-quality services

Essential Qualifications & Experience:

• Proven experience working in a credit control or similar finance environment

• Strong organisational skills and ability to manage competing priorities

• Confident in outbound customer communication, especially in recovering overdue debt

• Ability to work proactively as part of a team

Skills & Knowledge:

• Excellent written and verbal communication skills

• Proficiency in using digital tools and systems, including Microsoft 365, email, ERP systems, and communication platforms

• A commitment to ongoing professional development

• Strong problem-solving skills and the ability to offer clear advice and guidance

This is an excellent opportunity to join a respected organisation and make an immediate impact. If you are available to start at short notice and have the skills and experience listed above, we would love to hear from you.

To apply, please submit your CV today.

NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.