About the role
A well-known IT consultancy is looking to recruit an enthusiastic service desk engineer to provide 1st, 2nd, and 3rd line support to clients around the world and also within the UK.
We’re on the lookout for an experienced Service Desk Engineers to join our Managed Services department, you will be assisting both clients and colleagues with complex technical issues
We work with a wide variety of national and international clients, providing custom support services and technical escalation routes. You’ll be our clients’ first point of contact and will own, manage and solve their technical problems.
Key Responsibilities:
Desired skills:
• Windows 10 & 11
• macOS
• Windows Server (incl. Server Core)
• OpenSUSE / RHE Linux
• Microsoft SQL Server
• Active Directory (Group Policy/Login Scripts/FSMO) / LDAP / Kerberos
• Exchange 2013+
• DFS
• TCP/IP Stack / DHCP / DNS / WLAN / SD-WAN / VLANs / Cisco IOS
• NAS / SAN Storage Infrastructure such as DataCore
• Remote Desktop Services/Citrix
• Endpoint Management/MDM such as SCCM/Intune
• SharePoint
• Microsoft 365 Administration
• Skype for Business/Microsoft Teams/Mitel
• Veeam/Backup Exec
• MDM Solutions such as AirWatch/Intune
• VI Solutions such as VMware / Nutanix / Hyper-V
• Microsoft Azure / AWS
• PowerShell
Company Benefits;
If you’re interested in this role of Service desk engineer, click ‘Apply Now’ and Ollie Jobling will be in touch.