About the role
A Purley based finance department are looking for a Credit Controller to provide support to business to ensure that debts are collected within the clients agreed payment terms, ensuring all queries in client support are dealt and resolved as quickly as possible to enable settlement of overdue balance.
Office based with a Monday to Friday schedule. They are offering a salary of up to £30,000.
Responsibility for a section of the debt book and the collection of cash for this debt book.
Calling clients to chase payment of debts.
Ensure that cash is collected within payment terms and that clients are consulted with about their outstanding balances.
Issuing of reminder letters and follow up letters in accordance with business polices.
Management of client credit limits.
Meet targets set for cash collection and debtor days.
Provide duplicate invoices and copy timesheets whenever required by the clients.
Deal with queries from clients quickly and professionally and endeavour to respond to their queries within 24 hours.
Review some invoices prior to dispatch to ensure that they are correct prior to issue.
Maintain up to date records for invoices which need to be reviewed and the reasons for review.
Provide statement of accounts weekly/monthly or as per client’s request.
Assist payroll to provide clarification and support in relation to timesheet processing.
Experience of credit control and debt chasing processes.
Proficient in all MS Office Packages especially Excel which should be to an intermediate level (Pivot table and VLOOKUP’s). Use of Sage, Credit Hound Portal, Tempaid system, Tradeshift Portal, Credit safe & Experian.
Ability to work to tight deadlines whilst under pressure.
Ability to use own initiative and be pro-active during the role whilst being able to prioritise workload.
Good numeracy skills.
Excellent communication, customer service and organisational skills.
Experience of Sage & Credit Hound would be beneficial, but not critical.
Ensure daily/weekly/monthly tasks are completed within agreed deadlines and update Client Support Manager.
Good attention to detail.
Ability to work well within a close team.
If you’d like to find out more, send across your CV and a member of our team will be in touch!