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Junior Cloud Infrastructure Engineer

About the role

A progressive wealth management company based in Boldon are looking to hire a passionate Junior cloud engineer. you will join a team who are committed to providing quality services and delivering exceptional client outcomes, consistently earning Defaqto 5 star ratings.

The opportunity;

As the Infrastructure Engineer you will be joining a growing team of Infrastructure engineers. The primary role of the junior cloud Infrastructure Engineer is to support the Head of Technology Operations with the successful delivery of the technology roadmap and strategy, IT integration of 8-10 acquired firms into the Groups Technology infrastructure and the continuation of a high standard of technical support to our internal and external users in line with service level commitments.

The role will involve implementing new solutions based on business requirements, identified risks and growth and to take ownership of assigned projects involving the delivery of new technical solutions and infrastructure improvements including procedural and process. The role will be primarily project based, although will involve some escalations from the Support team.

Key responsibilities;

  • Technical responsibility for both on-premises infrastructure, and an extensive Microsoft 365 / Azure environment, including Exchange Online, SharePoint Online, Teams, Intune, Virtual Machines, Storage Accounts etc.
  • Technical responsibility for a large network deployment covering sites across the UK, with regards to both our SD-WAN configuration & layer 2 configuration / security management.
  • Provision of quality 3rd line technical support to internal/external users and colleagues.
  • Provision of new technical solutions in line with our Technology roadmap and strategy.
  • Accurate recording of issues and resolutions into our Helpdesk System.
  • Suggesting technical and process improvements to colleagues and managers and implementing them as directed.
  • Managing your own time, relating to both project and BAU workloads.
  • Assist in the testing and delivery of the Business Continuity and Disaster Recovery procedures as an when required.
  • Ensure all risks are documented and reported to Senior colleagues and assist in the management of all Technology related risks.
  • Provide leadership in the absence of other Senior colleagues.
  • Ensure all risks are documented and reported to Senior colleagues and assist in the management of all Technology related risks.
  • Desirable certifications;

  • Microsoft Certified: Azure Administrator
  • Microsoft 365 Certified: Modern Desktop Administrator Associate
  • CCNA Routing & Switching
  • Company benefits;

  • Company pension scheme
  • Occupational sick pay
  • Training and support towards industry recognised certifications
  • Cycle to work scheme
  • There are plenty of opportunities to develop your skills and take the next steps in your career with a company that invests in its training and support schemes.

    If you are interested please contact Ollie Jobling at olliejobling@nrgplc.com

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