Back to Job Search

ICT Technician

About the role

About the role

Our Client is looking to appoint an enthusiastic and highly motivated ICT Technician to join their ICT team. This is an outstanding opportunity to join a supportive and growing team providing ICT support and services to schools.

The Job Purpose is to support the ICT team in their service to the education of young people across secondary, middle, first and primary schools in the Trust and central services.

Furthermore to ensure high standards of ICT provision and support, health and safety and maintenance at school sites, to assist with the smooth, efficient running of schools.

Main Duties and Responsibilities:

  • To provide effective ICT technical support, ensuring the Trust’s ICT equipment is fit for purpose and operating effectively.

  • To assist with the technical delivery of the ICT service provision including development, testing, documentation and maintenance of PC’s, laptops and systems.

  • To provide high quality technical support, advice and guidance to staff and students, as well as supporting and advising staff of best practices and providing classroom support for lessons using ICT.

  • To ensure that all incidents and service requests are logged, investigated and resolved in a timely and effective manner, keeping staff regularly updated on the status of their incident or service request through the central ICT help desk systems.

  • To deploy and maintain PCs, Laptops and Tablets as well as other equipment such as telephones, mobile phones, printers, interactive whiteboards / screens, projectors, ensuring that this hardware is regularly tested and maintained.

  • To install and test new software and software updates, ensuring compliance with software licensing regulations at all times.

  • To support and maintain Trust cloud based platform

  • To help maintain the network infrastructure and ensure associated documentation is kept updated.

  • To manage Active Directory user accounts, groups and permissions users across the schools/sites within the Trust.

  • To assist in the basic management and updating of schools websites and assisting Trust staff where applicable.

  • To liaise with third parties/external providers, where appropriate, between the school, on behalf of the Trust, in relation to the ICT infrastructure.

The successful candidate will have:

  • A relevant ICT qualification or equivalent work experience

  • Some experience or knowledge of working in a technical support role, including hardware/software/operations and systems including network and server experience

  • A good understanding of networks and experience with Windows Server, Active Directory, DHCP and DNS

  • An understanding and working knowledge of all ICT hardware, and PC applications/operating systems such as but not limited to Windows 10 and Office 365

Benefits

  • Pension scheme

  • Cycle to work scheme

  • Family-friendly policies

  • Professional development opportunities

  • Car mileage allowance

  • Employee assistance programme

  • Gym membership

Generous holiday entitlement

If this sounds like a role for you, then send across your application and a member of our team will be in touch.

Similar Jobs

View All Jobs
Architect
Permanent

Job Title: Architect Location: Newcastle Upon Tyne Salary: Negotiable Experience Level: Mid-level / Senior A respected architecture practice is seeking a motivated and skilled Architect to join the...

Senior Architectural Technologist
45000Permanent

No job description added

Architectural Technologist
Permanent

Job Title: Architectural Technologist Location: Newcastle upon Tyne Salary: NEG Experience Level: [Mid-level / Senior]   A leading architecture practice is currently seeking a talented and detail-o...

IT Compliance Consultant (Remote)
Contract

Senior IT Compliance Consultant Overview: We are supporting our leading client who have a need for a Senior IT Compliance Consultant on a remote 3 month contract to the lead validation efforts acro...

Insurance Producer
United KingdomSalary DOEPermanent

Producer – Commercial or Corporate Insurance (New Business) Location: UK-wide / Hybrid working available Salary: Basic DOE + commission/bonus + full benefits package Type: Full-time | Permanent We’...

IT Project Manager
Contract

Contract Project Manager – IT Infrastructure and Security Focus (Inside IR35) Location: Hybrid / UK-based - 6-Month Contract  - Immediate Start We are looking for a versatile, mid-level Project Man...

Company Secretary & Legal Counsel
DurhamCompetitive SalaryPermanent

NRG Executive is proud to be partnering with Banks Group in their search for an exceptional Company Secretary & General Counsel to join their senior leadership team. This is a rare and exciting opp...

Estimator
Doncaster£75,000Permanent

Senior Estimator – House Builder Location: Doncaster (with regional travel across Yorkshire) Salary: Competitive + Bonus + Benefits An established and rapidly growing residential developer is seeki...

Compliance Analyst (Remote)
Contract

Location: Remote (UK-based) Duration: 6-month contract Day Rate: Depending on experience About the role We’re working with a cutting-edge fintech client looking to bring on a hands-on Compliance An...

Valuer
Kent£60,000Permanent

Residential Surveyor & RICS Registered Valuer (MRICS/FRICS/AssocRICS) Location: Kent Salary: £55,000–£60,000 + £5,000 car allowance + benefits Job Type: Full-time, Permanent Flexible/Hybrid Working...

Construction Planner
Tyne and Wear£33,000 - £35,000Permanent

Construction Planner (Trainee) Location: North East Job Type: Full-time Salary: £33,000 – £35,000 The Opportunity A well-established construction group is seeking a Construction Planner (Trainee) t...

Mechanical Estimator
Tyne and Wear£35,000 - £45,000Permanent

Mechanical Estimator Location: North East Job Type: Full-time, Permanent Salary: £35,000 – £45,000 per annum The Opportunity A well-established construction company is seeking a Mechanical Estimato...