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Credit Controller

About the role

We are seeking a proactive and detail-oriented Credit Controller who is available asap and for at least 2 months on a temporary basis. The ideal candidate will be responsible for managing the company’s credit control processes, ensuring timely payment collection, and maintaining positive relationships with clients. The Credit Controller will also play a key role in maintaining the company's cash flow and reducing the risk of overdue payments.

This position has a salary of £15.00 per hour.

Key Responsibilities:

  • Monitor and manage a portfolio of customer accounts to ensure timely payment of outstanding invoices.

  • Contact clients via phone, email, and/or letter to follow up on overdue payments and resolve payment issues.

  • Review aged debt reports and take necessary actions to reduce outstanding balances.

  • Negotiate payment terms and arrangements with clients when needed.

  • Handle customer queries and resolve disputes related to billing and payment.

  • Process payments and allocate them to customer accounts accurately.

  • Prepare and maintain reports on account status and credit limits.

  • Work closely with other departments (e.g., sales, customer service) to address any issues affecting payments.

  • Recommend accounts for escalation to legal action or debt collection agencies as needed.

  • Update and maintain accurate records of customer accounts and payment history.

  • Ensure compliance with the company’s credit policies and procedures.

Key Skills & Qualifications:

  • Proven experience in a credit control or collections role.

  • Strong understanding of accounting and finance principles.

  • Excellent communication skills, both written and verbal.

  • Strong negotiation and problem-solving abilities.

  • Ability to work independently and as part of a team.

  • Detail-oriented with strong organizational skills.

  • Proficient in Microsoft Office, particularly Excel; experience with accounting software is a plus.

  • Ability to manage multiple tasks and prioritise effectively.

If you are interested in this role click 'apply now' and a member of our team will bve in touch!

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