About the role

We’re looking for a dynamic, creative, and passionate Communications Lead to take on a challenging role within a rapidly expanding company.

In this role you will create and deliver effective communication and engagement initiatives across their customer service operation.

The salary is £29,000 plus benefits.

This is an exciting time to join the team as the company are currently going through a digitalisation and transformation programme that has already delivered significant business growth.

Responsibilities:

• Develop, coordinate, and deliver communication across the customer service operation

• Ensuring all communication is aligned to the wider business communication strategies standards, tone and brand

• Working with the senior leadership team to develop engagement activities, reward and recognition programmes and other incentives

• Ensuring the communication and engagement programmes are within budget

About you:

• Previous experience in a communications role

• Be passionate, engaging, creative and innovative

• Able to create strong working relationships across multiple departments and business areas

• Experience of working in a fast-paced and agile environment.

• Ability to work under pressure, manage your time effectively and work on your own initiative

• Excellent decision-making and problem-solving skills

• Self-motivated, ambitious, and determined

• Excellent communication skills at all levels

• Great attention to detail

If you’re interested in this role, send across your CV and a member of our team will be in touch.