About the role
Senior Server Support Engineer
We’re looking for a Server Support Engineer with a strong technical background with a solid experience in technical support. The Server Support Engineer will be responsible for investigating a wide range of technical issues.
The successful candidate should be a driven individual that enjoys problem solving and taking control of situations to drive home technical solutions whilst putting our customers’ needs first.
Some of the technologies the candidate would be expected to deal with include: Windows Server, Microsoft Exchange, Active Directory, Infrastructure Hardware and Storage. There would also be a strong need for a good base networking knowledge.
Duties and Responsibilities:
Diagnose and fix critical IT issues
Liaise direct with customers regarding technical issues
Identify reoccurring technical faults
Resolve Technical issues
Assist Team members with technical support
Managing critical IT outages with customers efficiently resolve the situation
Benefits of the Role:
Salary range of £30,000 - £38,000
Enhanced 25 days annual leave (increasing with your service)
Health Cash Plan covering dental, optical, consultations, therapies, chiropody, NHS prescription charges and flu vaccines.
Network benefits (get discounts at high street stores and savings on leisure, travel or even your weekly shop)
Discounted gym membership
Enhanced maternity and paternity pay
Fantastic value-led company culture
5% company-matched pension scheme
Cycle to work scheme
Internal and external learning and development opportunities to support your professional ambitions
If this sounds like a role for you, then send across your application and a member of our team will be in touch.