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People Service Assistant

About the role

We are currently looking for a People Service Assistant for an independent firm of designers, planners, consultants, and technical specialists offering a broad range of professional services. They are a Global, employee-owned organization which allows their members a unique opportunity to have a real say about their company’s future and development.

This is a hybrid role based in Newcastle.

The opportunity:

This Is an exciting opportunity for someone with confidence and self-belief in their ability to provide advice and coordinate people activity through effective communication to join the People Services Team to provide HR support to Employees and managers across the firm.

You will:

  • Provide first-line HR transactional advice and support via Microsoft Teams and email to employees and managers

  • Have demonstrable experience and overall understanding of HR administration of all employee life-cycle events including working with payroll, pension, benefits, and other various stakeholders

  • Be responsible for new hire administration and on-boarding

  • Respond to and process queries on family-friendly policies and benefits, including first-line discussions with employees to explain policy and procedure

  • Follow agreed processes and standard operating procedures to ensure consistent service is provided to employees in line with SLA’s

  • Have experience in HR systems, (experience with Oracle is desirable)

  • Have high attention to detail and take pride in accuracy and first-time resolution

  • Be able to demonstrate strong organizational skills and work effectively to deadlines

  • The successful candidate must have strong interpersonal skills and have the ability to communicate clearly both written and verbally. You must have experience working in a similar environment or role in an HR/administrative capacity. Studying towards CIPD qualification would be advantageous.

How we will reward you:

  • Salary up to £26,000

  • Competitive holiday allowance

  • Global Profit Share scheme

  • Private medical insurance

  • Life assurance

  • Accident insurance

  • Income protection cover

If this sounds like your next role, click ‘apply now’ and a member of our team will be in touch.

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