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IT Support Technician

About the role

Do you have hands-on experience working within IT Support?

Are you looking to get involved with a number of exciting projects?

A revolutionary and rapidly growing high-tech Financial Services provider are looking for an IT Technician to join their team in Newcastle.

You will provide a high level of server support, user support and telephony support to the head office and staff members so you’ll have strong technical know-how and interpersonal skills.

This is an excellent opportunity to develop your skills and take the next step in your career.

Office-based with a Monday to Friday schedule.

Key responsibilities:

  • Supporting head office & remote staff at all levels

  • Resolving software, hardware and wireless/network connectivity issues

  • Remote support to staff on other sites including occasional site visits

  • Ensuring meeting room A/V equipment is operational

  • Using Active Directory

Some Knowledge in:

  • Managing and maintaining the servers (VMWARE)

  • Creating user accounts

  • Installing job-specific programs required by some staff (for example: Sage, Access Accounts, Visio)

The ideal candidate would be someone with a strong passion for IT who enjoys solving problems and actively contributing to the success of the IT Support team.

If you’re interested in this position, send across your CV and a member of our team will be in touch!

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