Back to Job Search

IT & Business Systems Manager

About the role

As an industry leader, our client is looking for an experienced IT & Business Systems Manager who will run their internal products, manage their technical environment, and manage a team of 3 Service Desk Administrators.

As a part of this fast-growing forward-thinking business, you will have access to hybrid/flexible working, health cash plan, life and critical illness cover, holiday purchase scheme and professional development through the groups University plus many more benefits.

We are looking for someone who can confidently communicate to stakeholders at all levels and identify opportunities where business applications can advance the business. This is a hands on technical role which requires the successful applicant to manage and guide their team whilst utilising their own technical capabilities.

What you’ll be doing.

  • Manage and support the global infrastructure and management software including their CRM and payment & billing system.
  • Be responsible for all desktop and office infrastructure – hardware / desktop software / OS / routers & switches etc.
  • Take a lead on planning and implementing changes across the business to ensure upkeep and minimum disruption of business systems.
  • Manage and report against internal SLAs and managing 3rd party performance against SLAs.
  • As a global role, you will work closely with management teams in other regions to achieve their support.
  • What you’ll bring

  • Good working knowledge in networking and network management (WAN / LAN).
  • MS Office suite including MS Project, SharePoint, Exchange, MS Teams.
  • Microsoft Azure & Intune.
  • Knowledge of business applications including ERP & CRM, ideally with implementation and management expereicne.
  • Proven record in the successful management of 3rd party suppliers.
  • Similar Jobs

    View All Jobs
    Business Development Manager
    Newcastle upon Tyne£46,000Permanent

    Salary: up to £46,000 (DOE) NRG is partnering with an award-winning, cutting-edge digital development agency in their search for a Business Development Manager. With the company experiencing rapid ...

    Service Desk Manager
    Gateshead£30,000Permanent

    NRG is proud to partner with a well-established and rapidly expanding Managed Service Provider (MSP) in their search for a Service Desk Manager. This is a fantastic opportunity for an experienced I...

    Finance & Accounting Specialist
    Newcastle upon Tyne£29,000Permanent

    NRG is proudly collaborating with a well-established, forward-thinking company experiencing significant growth. As they expand, we seek dynamic and innovative finance professionals eager to embark ...

    Project Manager
    Tyne and Wear£65,000Permanent

    A prominent construction firm in the North East, specialising in the construction and refurbishment of new and existing buildings. The company aims to become the leading SME building contractor in ...

    Contracts Manager
    Tyne and Wear£70,000 - £85,000Permanent

    We are partnering with a leading construction firm in the North East seeking a Contracts Manager to join their dynamic team and oversee the successful delivery of diverse construction projects. Com...

    Accounts Senior Manager
    Newcastle upon Tyne£60,000Permanent

    NRG is excited to partner with a distinguished, independent advisory firm located in Newcastle, looking for a Qualified Accountant to join as an Accounts Manager. With a long-standing history, the ...

    Compliance Administrator
    Newcastle upon Tyne£26,000Permanent

    Job Title: Compliance Administrator Location: Newcastle city centre (Hybrid working available after probation) Salary: £26,000 - £29,000 (depending on experience) Required Skills: Experience in com...

    Scrum Master
    Sunderland£45,000 – £50,000 (flexible DOE)Permanent

    NRG is recruiting for a Scrum Master / Delivery Lead on behalf of our client. This is an excellent opportunity for someone with strong project management experience who is ready to step into a deli...

    Technical Sales Support
    Northumberland£35,000Permanent

    Salary: £35,000 + Contributory Pension + PTE Discretionary Bonus We are seeking a Technical Sales Support professional to join our team and support our ongoing success in delivering high-quality so...

    Software Developer
    Darlington£30,000 - £40,000Permanent

    Salary: £30,000 - £40,000 (DOE) NRG is thrilled to announce that we are working alongside a highly regarded Health and Fitness industry brand as they seek a talented PHP / Laravel Software Develope...

    Senior Quantity Surveyor
    Tyne and Wear£65,000Permanent

    Senior Quantity Surveyor - House builder- North East With ambitious growth plans and exciting projects ahead, this is an excellent opportunity to join a dynamic and expanding house builder in the N...

    Audit Senior
    Newcastle upon Tyne£40,000Permanent

    NRG is excited to partner with a distinguished, independent advisory firm located in Newcastle, celebrated for its innovative and contemporary methods. With a long-standing history, the firm is bui...