About the role

Role: Claims Handler

Department: Employers’ & Public Liability Injury Claims

Location: Newcastle
Salary: £25,000
Hours: Monday to Friday, 9am–5pm (35 hours/week, 1-hour unpaid lunch)

Overview

We are looking for an experienced claims handler to join our employers’ and public liability department based in Newcastle-upon Tyne handling portal exited or non-portal fast track value personal injury claims. The ideal candidate must have experience in running an EL/PL caseload and the ability and willingness to litigate Part 7 claims, with a good working knowledge of the Civil Procedure Rules.

Roles & responsibilities

The successful candidate’s duties will include (but are not limited to):

• Instruct and liaise with medical and other experts
• Assess the merits of cases in light of denials of liability and gather evidence, both documentary and witness, to rebut any denials and pursue meritorious cases to settlement by negotiation or through litigation

• Liaise and negotiate with insurers, solicitors, courts, Counsel and other agencies
• Value claims for Pain Suffering and Loss of Amenity
• Identify and gather evidence in support of and valuing other heads of damage,
• including loss of earnings, care and assistance and Smith v Manchester damages
• Draft Schedules of Special Damages
• Issue proceedings and proceed through litigation to settlement or Trial
• Prepare cases for Trial including Briefing Counsel
• Deal promptly with telephone enquiries from clients, introducers and others
• Assist other team members as necessary

Candidate requirements & attributes

• Minimum of 2 years’ experience in EL PL case handling including litigation
• experience
• A good knowledge of relevant statutory and common law and good drafting skills
• A strong understanding of quantum issues
• Good client care skills & attention to detail
• Strong organizational skills and ability to prioritise
• Team player with a positive, enthusiastic, conscientious and pro-active approach
• Ability to cope with conflicting demands and meet deadlines
• Communicate effectively at all levels, both verbally and written

NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.