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Digital Messaging Associate

About the role

Digital Messaging - £22,000 + Bonus + Benefits

Do you want to work for a company that cares about your work/life balance and offers hybrid working?

Our contact centre in Leeds is at the heart of our business and we’re looking for Customer Service Advisors to join our Digital Messaging team.

As well as helping our customers be better with credit, you will show them the benefits of digital servicing, providing support through our webchat and responding to social media reviews.

New members that join the team can expect full training from day one and a fantastic development programme, as well as a basic salary of £22,000, annual bonus and a competitive benefits package.

Benefits

You will have the opportunity to spend up to 50% of your time working remotely, with the remaining time spent in an award-winning contact centre in Morley which has been thoughtfully designed with collaborative working spaces, free on-site parking, shower facilities and changing rooms, and places to relax with pool tables and table football.

Diversity & Inclusion

We are an equal opportunity employer and value diversity at our company. We want all our colleagues to feel able to bring their whole selves to work. We will not discriminate on the basis of age, physical or mental disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex and sexual orientation. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the application and interview process.


If you’re interested in becoming a Customer Service Advisor in our Digital Messaging team with plenty of opportunities for career development and work/life balance, we’d love to hear from you!

Click ‘Apply Now’ and a member of our team will be in touch.

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