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Assistant Manager - People Services

About the role

We are working alongside a Durham-based organization who are looking for an Assistant Manager to join their People Services department.

This 12-month fixed-term contract, hybrid working is available.

Salary: £29,605 - £36,024 DOE

The opportunity:

As a key member of the People Services Team, the Assistant Manager will oversee a workforce dedicated to implementing the organization’s strategy efficiently. This role is pivotal in attracting, retaining and rewarding top talent while ensuring staff development at all levels.

The successful candidate will champion diversity, equality and well-being, reporting to the Senior Manager, People Services.

You will:

  • Demonstrate commitment to equality, diversity, and inclusion, aligning with organizations values and a continuous improvement approach.

  • Ensure the integration of organization-wide procedures and expectations into the team's service, adapting working methods as needed.

  • Provide specialized advice and problem resolution for People Services activities, offering recommendations based on findings.

  • Investigate and resolve role-specific issues using experience and problem-solving skills.

  • Manage various processes, including flexible and casual engagements and fixed-term contracts, ensuring high-quality and timely service to all stakeholders.

  • Monitor designated systems to ensure safety, security, and compliance with internal and external regulations.

  • Deliver excellent stakeholder experience in all People Services activities, collecting and recording data accurately and providing relevant reports.

  • Implement changes or processes to ensure data accuracy, integrity, and the efficiency of HR processes and systems.

  • Plan and organize own workload, as well as operational activities for the team, implementing and monitoring protocols and processes.

  • Supervise team members, allocate and monitor work activities, contribute to performance reviews, and provide support and training where necessary. Additionally, engage in communication and liaison activities, participating in meetings, working groups, and committees, building relationships with internal and external networks, and utilizing digital media for effective communication.

If you have strong management and communication skills, the ability to work strict and often competing deadlines and experience of implementing policy and procedures with a focus on continuous process improvement, this could be the next role for you.

How we will reward you:

  • Generous leave entitlement: 27 days plus 8 public holidays and 4 customary days over festive period

  • Comprehensive travel support

  • Generous pension scheme

  • Health and well-being benefits

  • Discounts via benefits portal

  • Professional development opportunities

Please click the ‘apply now' button and someone from the team will be in touch with you.

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