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Programme Manager

About the role

We’re recruiting a Programme Manager to join a Housing company. The role sits within the PMO and will report into the Information Governance and PMO Senior Manager.

Salary: £39,571 - £42,614

The role offers a hybrid working pattern of 37.5hrs between Monday and Friday, with an office based in Newcastle.

Role Description:

The role requires effective co-ordination of the programme’s projects and management of their interdependencies including oversight of any risks and issues arising. It also includes the co-ordination of the new capability for the business to enable effective change and realisation of projected benefits.

As a Programme Manager you will be responsible for:

  • Planning, developing and proactively monitoring the Programme against agreed milestones.

  • Defining and deploying effective governance arrangements to manage risk and ensure the timely resolution of issues, escalating appropriately.

  • Ensuring adequate requirements capture and solution design documentation is in place to provide assurances in relation to the overall integrity of the Programme.

  • Managing the Programme's budget on behalf of the Sponsor, monitoring expenditure and costs against delivered and realised benefits as the Programme progresses.

  • Ensuring mechanisms are in place to measure the success of the Programme, including ROI.

  • Resource planning and allocation of common resources and skills within the Programme's individual projects

  • Adopting an Agile approach to reviewing and where necessary adjusting Programmes, ensuring they remain aligned, fit for purpose and are adaptable to influencing factors (internal and external).

  • Design, development and delivery of key communications to all stakeholders including the Programme change management strategy.

  • Engage with stakeholder and support and influence them to optimise the impact they have on outcomes.

  • Working with the IT Service Delivery Manager, Project Managers, Application & Integration Architect and other invested stakeholders to ensure smooth and comprehensive handover to BAU Support.

  • Reporting the progress of the programme at regular intervals to the Sponsor and the PMO and Information Governance Senior Manager in preparation for YHN’s Sponsorship Board.

  • Setting standards for documentation and expectations around programme and project delivery with the team and ensuring controls are maintained through the life of the project to a high standard and Supporting the organisation to develop a more innovative and collaborative culture, demonstrating values and behaviours in all we do.

Essential Criteria

  • Holder of at least one recognised Programme/Project Management Methodology qualification or equivalent vocational experience

  • Experience delivering at least 3 major programmes, impacting over 100 users across multiple departments over twelve months duration

  • A strong track record of leading successful programmes and teams

  • A credible leader with experience of inspiring teams towards shared goals and delivering high performance

  • Knowledge and experience in the creation and management of full project lifecycle

  • Experience developing and overseeing multiple project budgets

  • Excellent communication skills both oral and written

  • Strong people management skills

  • Excellent organisation and influencing skills

  • Comfortable under pressure and commitment to tight timeframes

  • Good attention to detail

  • An ability to build trusting relationships and key external and internal stakeholders

Desirable Criteria

  • A good understanding of how to apply the Managing Successful Programmes (MSP) method

  • Experience coaching/mentoring

  • Experience in the Housing or Public Sector


  • 25 Days annual leave + Holiday buy scheme

  • Extensive learning and development opportunities

  • Public Sector Pension Scheme

  • Hybrid Working

  • Flexi Working

  • Bike to work scheme

  • Child care vouchers

  • Free counselling services & on-site mental health first aiders

  • Car lease scheme

  • Save up to 55% on your next mattress from Palatine Beds

  • Colleague recognition programme

  • Discounted annual travel passes, MOTs & gas servicing

  • Electronics salary sacrifice scheme

  • Staff events & competitions throughout the year

To apply for this Programme Manager position, click 'Apply Now' and a member of our team will be in touch.

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