About the role

As one of the fastest growing IT companies in the UK, our client is looking to add an experienced Cloud Engineer to their Cloud Support Team.

Working in a flexible, fast-paced environment, surrounded by like-minded tech enthusiasts, you will be given ultimate control of your professional development through internal and certified training courses and the option to work with and join other teams in the business.

This role will sit within the support function and be responsible for providing 3rd line escalations, using creativity and initiative to solve complex cloud computing issues. You will also take on a lead role, mentoring other members within the team.

In return you’ll get a Health cash plan, discounts at high street stores and savings on leisure and gym memberships, travel discount and salary sacrifice EV scheme.

Responsibilities:

• Understand and manage demand, capacity and resources.

• Mentor and manage a small team of skilled Cloud Engineers.

• Act as an escalation point within the business for all 3rd line Cloud related tickets.

• Manage tickets in accordance with SLAs.

Experience:

• Previous experience working in a support environment.

• Knowledge of MS Azure – Any certifications would be a benefit but not a requirement.

• MS Office 365.

• Hypervisor experience – VMWare / Hyper-V etc.

If you’re interested in this position of Lead Cloud Engineer, click Apply Now and a member of our team will be in touch.