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Claims Support Agent

About the role

Claims Support Agent

£19,500 per year

This role will involve working Monday to Friday 8am to 4pm at the office based in Quorum Business Park. There is a hybrid-working model available, working 8 days a month in the office, after the initial training is completed.

The role:

  • Working closely with suppliers and our operations to ensure that all transactions are processed quickly, accurately and at the lowest cost to the business.

  • Handle work allocated to you by your Team Manager in line with agreed authority levels

  • Manage wide range of payment types within permitted authority limits, based on claims requirements

  • Maintain Claims Support workflow to a high standard, ensuring all actions are documented correctly and promptly, and Claims systems are kept accurate and up to date

  • Processing incoming and outgoing post/documentation to ensure it is directed to the relevant recipient

  • Support the Claims function in meeting customers’ needs and delivering continuous service improvements

About you:

  • Ability to react quickly to changing Claims processes

  • Proactively react to incoming workflows

  • Ability to multitask between numerous systems and portals


  • Cycle scheme

  • Season ticket loan

  • Safe driving scheme

  • Long service awards

  • Hybrid working

  • Ability for progression

If you are interested in this Claims Support Agent role, click ‘Apply Now’ and a member of our team will be in touch.

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