About the role

Claims Support Agent

£19,500 per year

This role will involve working Monday to Friday 8am to 4pm at the office based in Quorum Business Park. There is a hybrid-working model available, working 8 days a month in the office, after the initial training is completed.

The role:

• Working closely with suppliers and our operations to ensure that all transactions are processed quickly, accurately and at the lowest cost to the business.

• Handle work allocated to you by your Team Manager in line with agreed authority levels

• Manage wide range of payment types within permitted authority limits, based on claims requirements

• Maintain Claims Support workflow to a high standard, ensuring all actions are documented correctly and promptly, and Claims systems are kept accurate and up to date

• Processing incoming and outgoing post/documentation to ensure it is directed to the relevant recipient

• Support the Claims function in meeting customers’ needs and delivering continuous service improvements

About you:

• Ability to react quickly to changing Claims processes

• Proactively react to incoming workflows

• Ability to multitask between numerous systems and portals

Benefits:

• Cycle scheme

• Season ticket loan

• Safe driving scheme

• Long service awards

• Hybrid working

• Ability for progression

If you are interested in this Claims Support Agent role, click ‘Apply Now’ and a member of our team will be in touch.