About the role
Claims Handler - Motor third party settlement team
We are working with a well-known insurance company based in Newcastle who are looking for claims handlers to join their motor third party settlement team on a permanent basis.
With a starting salary of £23,500 up to £26,000 depending on experience, you’ll work 36 hours per week between Monday to Friday. There is also hybrid working available meaning you’ll get the best of both office and home working.
Your role will be to convert thirdparties to use the companies repair and mobility services or agree a total loss settlement. You’ll negotiate effectively with thirdparty stakeholders and suppliers to ensure a 'fair settlement' is achieved for both the third-party claimant and the company.
Benefits:
Hybrid working
Great career path with lots of progression opportunities
A place where your health & wellbeing really matter - cycle to work scheme, Gym pass, mental health experts, a specialised headspace app, a multitude of health and wellness resources
Maternity pay, paternity leave and 6.6 weeks holidays
Pension scheme, life assurance, sickness benefit
Save as you earn and buy as you earn schemes
A Colleague Discount card: 10% off most products at Tesco Stores
20% Off Insurance Products
About the role
You’ll manage a portfolio of motor claims as efficiently as possible, providing a high standard of service to our customers.
Not only will you have excellent communication skills to help customers, you’ll develop relationships with colleagues and third-party representatives - insurers, solicitors, credit hire companies and suppliers.
The Claims Settlement Management Team are a welcoming and supportive group, so you’ll have plenty of opportunity to succeed in your new role!
This role is based in Newcastle with hybrid working available, meaning you’ll get the best of both worlds with a balance of both office and homeworking.
The successful candidate will have the following skills and experience:
Good negotiation skills
Complaint handling skills
Claims experience (or motor insurance/broker experience)
Good negotiation skills
Complaint handling skills
Good level of verbal and written communication skills
Able to demonstrate excellent customer service skills
If you are interested in this Claims Handler role, click ‘Apply Now’ and a member of our team will be in touch.