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Account Manager

About the role

Are you interested in joining an industry-leading company?

They’re looking to recruit an enthusiastic and customer-focused Sales Account Manager. The focus of this role is to build strong relationships and deliver a world-class service to new and existing customers, as well as third-party relationships.

This company are well-known in their market for delivering world-class customer experiences, therefore we are looking for someone that has great communication skills and a customer first approach.

They offer a friendly and supportive culture and have a company vision of becoming the most customer-focused company within their sector by delivering value and efficiency.

This is a hybrid role with currently 1 day per month in their office in Durham.

Great working hours – 37 hours per week Monday to Friday 9am to 5pm!

Salary: £21,000 - £24,000

Responsibilities:

  • Putting together sales quotations for new clients

  • Retaining existing clients

  • Providing aftersales support to clients

  • Contacting existing clients to discuss additional services

  • Working towards monthly targets and KPI’s

  • Building strong relationships with clients

  • Resolving queries

  • Work hard to become an SME for your clients

  • Support the wider team and business

About you:

  • Passionate customer experience

  • Previous experience in a sales or account management role

  • Proven track record of success in a similar role

  • Able to work in a fast-paced and challenging environment

  • Ability to manage your time effectively and work on your own initiative

  • Excellent communication skills at all levels

Company benefits include uncapped earning potential, 24 days holiday + bank holidays (+ the option to buy up to 5 days), free onsite parking, pension with up to 10% employer contribution, a healthcare plan and more.

If you’re interested in this role, send across your CV and a member of our team will be in touch!

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