About the role

A widely recognised Financial Services company that operates worldwide is looking to recruit Support Officers to work within their Customer Services team. This role is offered on a temporary basis until the end of December, working 35 hours a week. Their modern and comfortable office is located on the outskirts of Newcastle.

As a Support Officer, you will be curious, eager and passionate about providing great service to customers.

Duties will include:

• General mortgage processing and admin duties

• Adhering to policies and procedures

• Speak with customers and brokers on the phone for mortgage updates

• Work collaboratively with colleagues

• Represent the brand and products in a positive manner

Skills:

• Attention to detail while working within a fast-paced environment

• Excellent verbal and written communication skills

• PC literate with good admin skills

• Previous experience of communication with customers via phone and email

• Strong service delivery ethic, including the ability to work under pressure with tight timescales for deadlines.

This is a great opportunity to join a well-known Financial Services team.

If you’re interested in this role of Support Officer, please hit “apply now” and a member of our team will be in touch.