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Senior Service Designer

About the role

Senior Service Designer(contract)– SC Cleared

3-month Contract (rolling) --- £600 - £650 Per day inside IR35

The Role

You will take on the challenge of addressing intricate service issues encountered by our clients. Your responsibilities will involve thoroughly examining, outlining, and formulating the complete service journey, encompassing both the front-stage and back-stage aspects. You will carefully assess the intricacies of both the problem and solution domains, while maintaining a delicate balance between user requirements, business objectives, and technical requirements


  • Analyzed and distilled complex information into actionable insights and recommendations.

  • Effectively communicated complex information to diverse audiences using creative techniques.

  • Produced artifacts to document existing systems and experiences.

  • Led and conducted user research, workshops, and co-design sessions.

  • Designed inclusive and accessible end-to-end services.

  • Assessed the impact and integration of all service aspects within a broader service ecosystem.

  • Managed multiple work streams simultaneously.

  • Facilitated discussions with product owners to develop roadmaps.

  • Implemented service design practices within varying timeframes.

  • Anticipated future business requirements and aligned with client strategies.

  • Collaborated within agile delivery teams.

​If you are interested in this Senior Service Designer role, click 'apply now' and a member of our team will be in touch!

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