Back to Job Search
Tesco Bank logo

Customer Service Representative

About the role

Are you ready for a rewarding career in financial services?

Are you looking to work for a diverse and inclusive employer where you can be your true self?

Due to business growth, we are looking to add talented people to a friendly Credit Card team based in Newcastle. 

The Role

You will be able to help customers with their card enquiries, such as balance checks or general questions. For the right people, this is a unique opportunity to build a successful career within financial services. We’re looking for customer service champions who are really looking to make a difference in someone’s life!

Using your excellent listening and rapport-building skills gained from retail, hospitality, leisure, or a call centre environment, you’ll receive inbound calls from customers and provide an outstanding customer experience. By taking responsibility for each customer, you’ll use your own judgement to resolve queries appropriately – but don’t worry, full training will be provided so that you can do your role effectively.

Benefits

Shift patterns: Monday to Thursday 9:45am-6pm, Sunday 9am-3pm with Fridays and Saturdays free.

In return, you will receive a competitive salary between £19,500 to £21,500 depending on your experience, and a broad choice of benefits including discounts on your shopping.

If you’re passionate about delivering excellent Customer Service and want to work for a company that values and rewards their colleagues, then we’d love to hear from you!

Apply Now

Click ‘Apply Now’ and a member of our team will be in touch.

*As you will be working in an FCA regulated environment you will need to pass Credit and DBS checks in order to be offered the role.

Similar Jobs

View All Jobs
Customer Service Advisor
North Tyneside£21,373

Are you looking for a new and exciting Contact Centre opportunity with flexible working and weekends free? We’re looking for dedicated Customer Service Officers to join our team based in Colbalt Bu...

Customer Service Advisor
Leeds£22,000

Digital Customer Advisor- £22,000 + Bonus + Benefits Do you want to work for a company that cares about your work-life balance and offers hybrid working? Our contact centre in Leeds is at the heart...

Customer Service Advisor
Durham£10.39 per hour

We are working with a client based in the heart of Durham City Centre to recruit a number of Customer Service Advisors on a temporary ongoing basis. For the right person this may lead to a permanen...

Customer Support Expert
North Tyneside£24,000Permanent

Customer Support Expert We’re looking for people who love to deal with customers and aren’t afraid of a challenge to join our award-winning contact centre in Cobalt Business Park, Newcastle. The ro...

Claims Handler
Newcastle upon Tyne£20,000

Do you have at least six months customer service experience gained within the contact centre, retail, or hospitality industry? Are you looking to work for a diverse and inclusive employer where you...

Head of Resource Planning - Contact Centre
N/A

We’re looking to recruit a passionate and innovative Head of Resource Planning to join a well established and successful operation in Lancashire. In this role you will be fully responsible for end-...

Head of Resource Planning
Lancashire£70,000

We’re looking to recruit a passionate and innovative Head of Resource Planning to join a well established and successful contact centre. In this role you will be fully responsible for end-to-end pl...

Collections Adviser
Durham£22,000

Are you interested in joining an industry-leading company? We’re looking for enthusiastic and customer-focused Collection Advisers to join a team in Durham. This is a hybrid role with currently 1 d...

Resource & Capacity Planning Manager
Newcastle upon Tyne£45,000

Resource and Capacity Planning Manager We’re looking to recruit an experienced Resource and Capacity Planning Manager to a join fast paced contact centre operation in Newcastle. In this role, you w...

Director of Global Contact Centre Performance
Negotiable

Director of Global Contact Centre Performance Our client is looking to recruit a talented contact centre expert with experience operating on a global level to take on a newly created role where you...