About the role

Are you ready for a rewarding career in financial services?

Are you looking to work for a diverse and inclusive employer where you can be your true self?

Due to business growth, we are looking to add talented people to a friendly Credit Card team based in Newcastle. 

The Role

You will be able to help customers with their card enquiries, such as balance checks or general questions. For the right people, this is a unique opportunity to build a successful career within financial services. We’re looking for customer service champions who are really looking to make a difference in someone’s life!

Using your excellent listening and rapport-building skills gained from retail, hospitality, leisure, or a call centre environment, you’ll receive inbound calls from customers and provide an outstanding customer experience. By taking responsibility for each customer, you’ll use your own judgement to resolve queries appropriately – but don’t worry, full training will be provided so that you can do your role effectively.

Benefits

Shift patterns: Monday to Thursday 9:45am-6pm, Sunday 9am-3pm with Fridays and Saturdays free.

In return, you will receive a competitive salary between £19,500 to £21,500 depending on your experience, and a broad choice of benefits including discounts on your shopping.

If you’re passionate about delivering excellent Customer Service and want to work for a company that values and rewards their colleagues, then we’d love to hear from you!

Apply Now

Click ‘Apply Now’ and a member of our team will be in touch.

*As you will be working in an FCA regulated environment you will need to pass Credit and DBS checks in order to be offered the role.