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Customer Service Advisor

About the role

Customer Service Advisor

Hybrid-working

£21,000 + up to 5% Bonus + Benefits

Looking for a role that offers the flexibility and choice that comes with hybrid working and enhanced family friendly policy?

We’re looking for Customer Service Advisors to answer inbound telephone calls from customers and provide a seamless service.

You’ll always be able to plan ahead with a set 3-week shift rotation Monday to Friday between 8am and 8pm and only 1 in 3 Saturday’s between 9am and 4pm.

Once you’ve successfully completed your training, you’ll have full flexibility and all of the equipment needed to enjoy the flexibility of hybrid working. All we ask is that you spend 8 days per month in the office so we can make sure you feel part of the team. This is just one of the reasons we’ve been nationally recognised for our approach to the health and wellbeing of our employees.

Other benefits include:

Bonus scheme – up to 5% of basic salary

Free on-site parking

Buy/sell up to 5 days holiday

Healthcare cash plan offers money back on everyday health-related expenses

Employee Assistance programme

Flu Jab is offered during the flu season

Dr Care anywhere – Virtual GP

Group Life Assurance

Pension Advisory Service

Enhanced family friendly policy

Safe driving scheme

Season ticket loan

Cycle-to-work scheme

If you’re someone passionate about customer service and want to work for a company that puts your wellbeing first and foremost, click Apply Now and a member of the recruitment team will be in touch.

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