Back to Job Search

Customer Service Advisor

About the role

Customer Service Advisor


£21,000 + up to 5% Bonus + Benefits

Looking for a role that offers the flexibility and choice that comes with hybrid working and enhanced family friendly policy?

We’re looking for Customer Service Advisors to answer inbound telephone calls from customers and provide a seamless service.

You’ll always be able to plan ahead with a set 3-week shift rotation Monday to Friday between 8am and 8pm and only 1 in 3 Saturday’s between 9am and 4pm.

Once you’ve successfully completed your training, you’ll have full flexibility and all of the equipment needed to enjoy the flexibility of hybrid working. All we ask is that you spend 8 days per month in the office so we can make sure you feel part of the team. This is just one of the reasons we’ve been nationally recognised for our approach to the health and wellbeing of our employees.

Other benefits include:

Bonus scheme – up to 5% of basic salary

Free on-site parking

Buy/sell up to 5 days holiday

Healthcare cash plan offers money back on everyday health-related expenses

Employee Assistance programme

Flu Jab is offered during the flu season

Dr Care anywhere – Virtual GP

Group Life Assurance

Pension Advisory Service

Enhanced family friendly policy

Safe driving scheme

Season ticket loan

Cycle-to-work scheme

If you’re someone passionate about customer service and want to work for a company that puts your wellbeing first and foremost, click Apply Now and a member of the recruitment team will be in touch.

Similar Jobs

View All Jobs
BI Product Owner

BI Product Owner 6 month Contract 6mth – £500 - £550 per day inside IR35   The Role   In this role, the primary responsibility is that of a Product Owner. However, the successful candidate will als...

Cyber security Specialist

NRG is currently supporting a large utility business that is looking to welcome a Cyber Security Specialist into the team, you will play a crucial role in facilitating the security and integrity of...

Senior Service Designer

Senior Service Designer – (contract) – SC Cleared 3-month Contract (rolling) --- £600 - £650 Per day inside IR35   The Role   you will take on the challenge of addressing intricate service issues e...

Digital Performance Analyst

Digital Performance Analyst - Senior consultant (contract) – SC Cleared 3-month Contract (rolling) ---- £600 - £650 per day Inside IR35 ---- Start date: 16/10/23   The Role you will be instrumental...

Newcastle upon TyneTemporary

Our client is an outstanding business, with offices on the outskirts of Newcastle. They have an immediate requirement for a receptionist on a temporary basis, lasting 3 weeks, working 40 hours per ...

Software Developer (PHP)
Manchester£30,000 - £45,000 (+ Bonus)Permanent

NRG are delighted to announce we are working alongside a fast growing company operating in the Utilities Sector. We are looking for a PHP Developer who’s role will entail contributing to an enrichi...

IT Infrastructure Engineer

The role You will be responsible for supporting the deployment of applications, as well as configuring and maintaining the infrastructure required to support them. You will show enthusiasm for syst...

Change & Technology Project Manager
Bury£45,000 - £55,000Permanent

​ Change & Technology Project Manager ​ The client The client is a commercial energy supplier based in Manchester who’s culture is based around open doors and friendly faces, we are helping them fi...

Financial Controller
Gateshead£60,000 - £70,000Permanent

About the Company: ​ Our client is a leading organisation in their industry, dedicated to guiding businesses of all sizes, from SMEs to global organisations in purchasing their energy contracts. Th...

Management Accountant
Gateshead£45,000 - £50,000Permanent

About the Company: Our client is a leading organisation in their industry, dedicated to guiding businesses of all sizes, from SMEs to global organisations in purchasing their energy contracts. They...

Software Administrator
Darlington£30,000 - £35,000Permanent

NRG is currently seeking a Software Administrator to join our client operating in the health and fitness sector. In this role, you will be instrumental in collecting and analysing business data to ...

Project Manager
Darlington£40,000 - £50,000Permanent

What we are looking for ​ Working with our client in the health and fitness sector, we are helping them find a committed, organised project manager to oversee and manage significant projects from s...