About the role

We are currently seeking a Credit Controller to join the finance team of a European manufacturing company with its UK base in North Tyneside.

This is a full-time, permanent position where you will play a crucial role in managing outstanding debts, minimizing bad debt exposure, and maintaining healthy cash flow for the business.

What’s in it for you:

• Competitive salary

• Opportunity to work with a stable and established finance team

• Career development and growth opportunities

Responsibilities:

• Collections Activities: Contact customers via phone, email, and letter to chase overdue payments, negotiate payment plans, and escalate problematic accounts to senior management.

• Query Resolution: Investigate and resolve customer queries related to invoices, payments, and account balances, providing prompt and accurate information.

• Credit Risk Assessment: Assist in assessing new and existing client creditworthiness, setting credit limits, and recommending appropriate credit terms.

• Reporting: Prepare regular reports on outstanding debts, collection activities, and KPIs.

• Maintaining Accurate Records: Ensure all client account information and payment records are accurate and up to date in company systems.

• Collaboration: Work closely with sales and customer service teams to resolve client issues efficiently.

• Process Improvement: Identify opportunities to improve credit control processes and procedures.

• Adherence to Policies: Follow company policies and procedures related to credit control and financial management.

Requirements:

• Proficiency in Microsoft Office suite, particularly Excel

• Experience with accounting software (SAP or similar ERP system)

• Understanding of basic accounting principles

• Ability to work independently and as part of a team

• Credit insurance knowledge is desirable but not essential

If you are interested in this opportunity, click ‘apply now’ and a member of our team will be in touch.

NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.