About the role

A fantastic opportunity has arisen for a Claims Handler to join a growing legal team specialising in fast track credit hire litigation. This role is perfect for someone with at least 1 year’s litigation experience who thrives in a fast paced environment and has a keen eye for detail. Prior credit hire experience is beneficial, but not essential training and support will be provided.

Key Responsibilities

• Review initial case information and identify files to be progressed or rejected

• Manage key litigation milestones including limitation dates, trial dates, and court directions

• Maintain accurate client records and file updates

• Liaise with witnesses, expert witnesses, solicitors, Counsel, courts, and insurers

• Prepare cases for court proceedings, including CMCs and assessment hearings

• Provide regular updates to clients, introducers, and team leads

• Prepare case files for costing and notify accounts of disbursements

• Analyse credit hire issues including need, period, rate, and enforceability

• Offer general support to the team and assist with ad hoc tasks as required

Candidate Profile

We’re looking for a proactive and organised team player with:

• Minimum 1 year’s litigation experience (credit hire experience advantageous)

• Solid knowledge of legal procedures, core liability, causation, and quantum

• Experience drafting simple schedules of loss

• Excellent communication and client care skills

• Confidence in liaising with Counsel and expert witnesses

• Strong organisational skills with the ability to prioritise and meet deadlines

• Good IT literacy and familiarity with case management systems

Ideal Attributes

• Positive, conscientious, and enthusiastic attitude

• Exceptional attention to detail

• Able to manage competing demands in a dynamic environment

• Professional, reliable, and keen to contribute to team success

This is an excellent opportunity for a motivated individual looking to advance their career within a supportive and professional legal environment. You will be part of a team that values expertise, collaboration, and development.

NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.