Back to Job Search

Salesforce Admin

About the role

Looking for a Salesforce Administrator to continually improve and enhance our client's Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product roadmap.

The Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority.

We are looking for someone with a real passion for the Salesforce platform, who can understand both the current setup and business objectives, to quickly identify areas of improvement. The Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritising, and managing all aspects of a Salesforce project.

Responsibilities

  • All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules

  • Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports

  • Sandbox environment management

  • Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience

  • Identify unused or underutilised platform features

  • Create a platform roadmap and define priorities, liaising with stakeholders

  • Own the communication of any platform changes to end users and stakeholders

  • Data management to improve Salesforce data quality, implementing rules and automation as needed

  • Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer

  • User support tickets

  • Monitor and improve user adoption along with new user and ongoing user training

  • Working with integrated applications both Salesforce native (Pardot, Einstein, CPQ, Knowledge) applications

Preferred skills

  • A proactive attitude to platform enhancements

  • Designing scalable, best practice solutions 

  • Excellent relationship-building skills

  • Ability to liaise with stakeholders at all levels

  • Translating requirements into technical solutions

  • Experience in change management and governance

  • Training end-users and key stakeholders

  • Technical documentation

  • Experience implementing Salesforce configuration changes

Employee benefits

  • Hybrid working

  • Opportunities to travel for work and experience new places

  • Internal career progression

If you're interested in this role, click 'Apply Now' and a member of our team will be in touch.

Similar Jobs

View All Jobs
Associate Recruitment Consultant
£20,000

NRG are offering a chance to truly launch your career and be successful in a role which provides lucrative opportunities. Are you an ambitious sales professional, recent graduate, working in custom...

Group Head of HR
South LondonCompetitive

Are you looking for a fresh challenge in a Senior People role? A Purley-based business is looking to recruit a Group Head of HR to support their People function. The role offers the opportunity to ...

Compliance Administrator
Newcastle upon Tyne£20,000 - £21,000

An award-winning North East Law Firm with national presence are looking to add to their Compliance team in their Newcastle office. This is initially on a 6-month fixed-term contract basis, working ...

Senior Network Project Manager
GatesheadUp to £75,000

A leading MSP based in Gateshead are looking to appoint a Senior Network Project Manager to their senior team after a period of exciting expansion. They’re looking for someone to assist an experien...

Senior HR Advisor
Stockton-on-Tees£35,000 - £40,000

An exciting new position has arisen for a Senior HR Advisor to assist a Head of HR and support a team of experienced HR Advisors in a vibrant and exciting multi-site organisation based in Stockton ...

Project Manager
Newcastle upon TyneUp to £40,000

A leading software company whose recent success has resulted in plans for expansion is looking for a Project Manager to join their project management team. They are a development and career-orienta...

Communications Manager
Newcastle upon Tyne£35,000

A science village in Newcastle upon Tyne are looking for a Communications Manager to join their team.  Role Devise and deliver a communications strategy that supports their charitable purpose, incr...

Research Manager
Birmingham£36,000

Job description: Research Manager Location: Birmingham or Cardiff (Hybrid and Flexible Working Opportunities) About us: CCW is the passionate independent voice, representing water consumers in Engl...

Support Officer
Newcastle upon Tyne£11.00

A widely recognised Financial Services company that operates worldwide is looking to recruit Support Officers to work within their Customer Services team. This role is offered on a temporary basis ...

Application Support Analyst
Newcastle upon TyneUp to £30,000

We are currently on the lookout for a passionate specialist in Application Support who can provide support for live application software. You will be working on incidents escalated from frontline s...

People Partner
Newcastle upon Tyne£45,000

Are you looking for a new People opportunity that offers the chance to be involved in several exciting projects? We are thrilled to be working with a leading hospitality business in their search fo...

Production Operative - 2 or 3 shift available
Sunderland£12.41 - £13.52 per hour

Would you like to work for an admired employer where individual talent will be identified, recognised and rewarded? Looking for excellent basic pay and overtime rates? Our automotive client based i...