Back to Job Search

Patient Coordinator

About the role

A not-for-profit organisation who provides services on behalf of the NHS and local authorities are looking to recruit a Patient Coordinator to work in their office on the outskirts of Newcastle. This is a 6-month fixed term contract, working a 37.5 hour week Monday to Friday.

A pivotal role within the organisation, you will be the first point of contact for patients being referred into the service, and act as a liaison between the patient and clinical team. As a Patient Coordinator, you will ensure the patient’s experience is managed efficiently and seamless throughout.

Duties Include:

• First point of contact to respond to referrals or calls from patients

• Follow risk protocols and procedures and liaise with the duty team to make sure any relevant risk is communicated to the clinical team

• Update the CRM with patient information

• Arrange/ cancel patient appointments

• Attend and contribute to staff and role meetings, forums

• Keep records of clinical activity

About you:

• Worked within a high-volume environment, preferably within mental health

• Self-motivateded and able to manage own caseload

• Able to work under pressure and work within the boundaries of confidentiality

• Experience working with the public, either within a healthcare setting or call centre

• Good IT skills

• Preferably experience in nursing, social work, occupational therapy or counselling

This is a fantastic opportunity to join an organisation that really wants to make a difference to their service users’ lives.

If interested, hit “apply now” and one of the team shall be in touch.

Similar Jobs

View All Jobs
Head of Marketing Insight & Analytics
Gateshead£50,000 - £60,000Permanent

​ Gateshead £50,000 - £60,000 Hybrid Working An exciting opportunity has came up with a leading automotive dealership group, they are looking for a Head of Marketing Insights & Analytics to join th...

Accounting Associate
Newcastle upon Tyne£28,000Permanent

NRG is proudly collaborating with a well-established, forward-thinking company experiencing significant growth. As they expand, we seek dynamic and innovative finance professionals eager to embark ...

Office Services Assistant
Newcastle upon Tyne£24,000Permanent

A leading firm, that operates on a national basis, is looking to add an office services assistant to their Newcastle-based office. Working within the office services team the successful candidate w...

Non Executive Director
Gateshead£5,000Permanent

QE Facilities Ltd QE Facilities is a wholly owned subsidiary of Gateshead Health NHS Foundation Trust (GHFT) and provides estates, facilities, procurement, materials and supply chain management, eq...

Senior IT Engineer
Newcastle upon TyneUp to £33,000Permanent

NRG are delighted to announce we are working alongside an automotive visualization expert, enabling brands to revolutionize both customer experience and media production by embracing digitization. ...

Sales Specialist
Newcastle upon Tyne£40,000Permanent

Sales Specialist Hybrid Newcastle / Edinburgh / Maidenhead An exciting opportunity has come up with a leading supplier of IT Managed Services. They are looking for a Sales Specialist to join their ...

Business Development Manager
Newcastle upon Tyne£30,000Permanent

My client are seeking a talented sales professional to join their team as a Business Development Manager in order to drive the growth of their business. Job Summary: As the Business Development Man...

Marketing and Communications Executive
Newcastle upon Tyne28000Permanent

Marketing and Communications Executive Salary: up to £28,000 The Role: As the Marketing & Communications Executive you will be responsible for delivering all marketing communications assets across ...

Senior Account Manager
£37,000Permanent

An exciting opportunity has came up with a leading full-service digital marketing agency in the UK, specialising in the financial services sector. They are looking for a highly skilled Senior Accou...

Legal Secretary
Newcastle upon Tyne£25,000Permanent

A national law firm who has an excellent reputation, are looking to add a Legal Secretary into it’s property team, in the Newcastle office. Supporting the fee earners, you will be part of a team pr...

Service Engineer
Gateshead£28,000-£34,000Permanent

We are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit a Service Engineer. This is an incredibly exciting opportunity to join our clie...

Assistant Payroll Manager
Durham£29,000 Permanent

We are delighted to be partnering with a well-established organisation in the Education sector for an exciting new opportunity to become an Assistant Payroll Manager. A globally outstanding centre ...