Salary: £20,092 - £22,254
Job Type: Permanent
Job ID: 169567
greenbean are recruiting full-time, Permanent and Fixed Term, Learning and Teaching Administrators.
Roles will be working for a well established, Higher Education employer, based in the City of Durham
This role will require the responsibility for the provision of a professional, efficient administrative service, supporting a wide range of teaching, learning and assessment activities from the point of student enrolment through to graduation. Supporting networks, committees and meetings, to prepare, record and distribute documents and communications, including minutes, if required. The role will require working independently, taking day to day decisions and using experience and initiative to decide on appropriate courses of action and resolve problems. Working flexibly to ensure the team functions effectively in meeting priorities, working in accordance with University and Departmental policies and procedures, demonstrating a commitment to customer service excellence.
Providing student support including resolving queries and providing information on academic and welfare related issues, making referrals to other staff, teams and services where appropriate, escalating more specialist and complex queries or issues, as required.
The role will require spending some parts of the working week on site.