< Back to Vacancies

Customer Service Advisor

Location: Newcastle

Salary: £9.23 - £9.99 per hour

Job Type: Temporary

Job ID: 169476

NRG are thrilled to be supporting one of our fantastic clients located in Gosforth.


We are recruiting for four Customer Service Advisors to start ASAP. The role is a full time ongoing temporary role and is a hybrid of working in the office and at home.


The role will require the successful candidates to be fully flexible to work night shifts AND Day shifts.


  • Working hours for the day shift role are 5 days per week with shifts falling between 8am and 10pm, (either 8am-4pm or 2pm-10pm) 

  • Nightshift is 4 days per week with shifts being from 10pm until 8am, the full night shift is paid at the enhanced hourly rate of £9.99 per hour



This is a fantastic opportunity to join a fantastic tech forward business.


Duties to include:


- Providing outstanding customer service to customers via instant chat/emails and phone calls


- Responding in a timely manner


- Keeping calm when dealing with numerous customers at one time


- Working under pressure


Previous experience of working in a similar environment is essential. Successful candidates will need to be able to pass a DBS check as part of the screening process to this role.


If you believe you have the skills needed for this role, please apply today.