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IT Application Support Analyst

Location: Newcastle

Salary: Up to £40,000

Job Type: Permanent

Job ID: 169391

We’re looking to speak with experienced IT Application Support Analysts to join an Investment Manager company whose tech team of 10 people provide internal 2nd line support.

You’ll use Vendor applications, SaaS solutions and bespoke applications running in a Windows Server environment, hosted both on premises and in Azure Cloud.

To succeed in this role, you will need to have previous IT Support experience.

If you enjoy hybrid working and have experience supporting various Microsoft technologies, then this could be the opportunity for you!


  • Manage and monitor all applications and processes to ensure correct and efficient running.

  • Investigate and resolve a number of business-critical application issues.

  • Utilise SSRS and SQL to create business reports.

  • Look to improve system and application monitoring and alerting where possible.

  • Perform application implementation and upgrades.

You’ll need:

  • Knowledge of SharePoint admin and support.

  • MS Dynamics 365 experience.

  • Previous experience in IT support – help desk / desktop support / application support.

  • Understanding of Azure technical support along with Office 365.

  • SQL knowledge.

You will benefit from a competitive rewards package along with learning and development tailored to your needs.

If you’re interested in this role, send across your CV and a member of our team will be in touch.