Location: North East
Salary: £25,000 to £30,000
Job Type: Permanent
Job ID: 169224
Are you looking to take the next step in your career?
We are looking for an Asset Management Engineer with a strong passion for Service Excellence.
You will play a key role in supporting and helping shape the end-to-end lifecycle of the client’s hardware and software assets.
You will liaise with hardware, software, and managed tool vendors, along with managed service partners, to make sure hardware and software assets are managed effectively to meet the needs of the business.
This is a great opportunity to join a company that offers lots of scope for career progression.
Responsible for the administration and accurate documenting of IT assets ensuring records are accurate and auditable
Track, record, and maintain assets through their lifecycle and ensure information on IT equipment assets are kept accurate and up to date in the Asset Management System
Advise and have input into risk registers regarding product life cycle
Co-ordinate with technical resources on patching plans and updates to ensure these are accurately recorded
Answer supplier queries from internal departments regarding asset lifecycles
Identify and help to address gaps in the existing AM policies and processes and promote IT Asset Management good practice throughout the business
Develop KPIs and produce management reports and ad-hoc reporting on IT assets and the health of the data in the CMDB and facilitate Service Review meeting internally and with external partners
Use discovery and inventory tools to support investigation and reporting activities
Reconcile and provide guidance on licence entitlements and compliance
Define and deliver the Hardware & Configuration management roadmap
Develop & implement effective controls & processes to govern the IT asset information
Develop key partner relationships in conjunction with the Supplier Relationship Management leads
Develop processes & tool improvements to deliver efficient business outcomes
Flexibility is required of all job holders to adjust responsibilities as required from time to time by their Line Manager/Divisional Director
All roles will be required to handle confidential information and/or sensitive data in a professional manner and in line with existing Company processes and policies
The content and reporting lines detailed in this job description may be reviewed and changed from time to time to reflect organisational requirements.
This list is not exhaustive but provides an indicator of likely tasks and responsibilities
This role may require occasional customer and site visits throughout the UK
This role may require Monday to Sunday out of hours and on call working where necessary
This role may require working out of hours on an occasional basis
This role requires the willingness of providing holiday cover and overtime as required
There is a great deal of variety and scope in this role so if you’re looking to showcase and develop your skills this is a valuable opportunity to join a company that cares about its purpose and its employees.
Send across your CV and a member of our team will be in touch.