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Customer Advisor – compressed hours!

Location: Newcastle

Salary: £18,400 - £19,290

Job Type: Permanent

Job ID: 169221

Do you need to work full-time but want to work less days?

Do you have customer service experience gained within retail, hospitality, leisure or a call centre environment?

If you’ve answered yes to the above, then we may have the perfect opportunity for you to demonstrate your exceptional customer service skills whilst enjoying a greater work/life balance with compressed hours across 4 days.

Our client wants to serve their 8 million banking customers a little better every day. It makes the difference between blending in with the crowd and standing out as a bank that people love.

We’re looking for great people to join their Credit Cards team at their Newcastle contact centre and make a difference day after day.

As a Customer Assist Representative, you will make things better for customers and deliver great service to in every interaction. You’ll build a good rapport and aim to find first time resolution for any query.

While the bank goes the extra mile for their customers - they’ll do the same for you. It’s simple. If you can deliver the kind of service that their customers deserve, they’ll provide the opportunity for you to build a successful career.

In a shift pattern of compressed hours across 4 days, you will work 36 hours: Wednesday to Friday 10am - 9pm and Saturday’s 3pm-9pm.

Find out more about this fantastic opportunity for a greater work/life balance and apply today!