Location: North East
Salary: £30,000 to £35,000
Job Type: Permanent
Job ID: 169210
Are you looking to take the next step in your career?
We are looking for an Implementation Consultant to guide new customers through implementation processes. You will use your expertise to liaise directly with customers and set up systems in line with their requirements.
This is a great opportunity to work closely with senior project managers and deliver tailored expert advice to clients and internal stakeholders.
Meet with new clients and the key contacts to discuss the following:
Transition of data from third party sources
User Acceptance Testing and Parallel runs
Employee costing/journal requirements
Travel extensively throughout the UK to meet with clients
Liaise with customers and keep them informed throughout implementation stages through to handover.
Work within the predefined Implementation methodology
Complete all relevant documentation, specifying the requirements and agreeing the specification with the customer
Set-up system to pre-defined requirements. This can include all aspects of system setup
Import, check, and balance take-on data, reporting any differences, missing data or anomalies to the client
Facilitate user acceptance testing (UAT) to ensure the setup meets the requirements
Responsible for and involved in handover to Support or Bureau
Be available through transition to going live
Contribute to product enhancement
Proactively seek to keep up to date with legislation and changes within the industry
Maintain an on-going relationship with the client
On-site consultancy and training as required
Any other duties relating to Implementation and Support as required
Excellent knowledge of HR and Payroll processes, legislation and best practice
Adept at using software and familiar with complex configuration
High level of accuracy and attention to detail
Ability to maintain and foster close working relationships with clients
Logical thinking and problem-solving skills
Organised and methodical
Able to meet strict deadlines
Honesty and respect for confidential information
Ability to work well in a team
Ability to operate in client-facing meetings with contacts at all levels
If this sounds like the next step in your career, then apply today and a member of our team will be in touch!