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Senior Networks Engineer

Location: Durham

Salary: Upto £51,000

Job Type: Permanent

Job ID: 169182

We’re looking for a Senior Network Engineer to work as part of a Networks and Connectivity Team to ensure the successful day-to-day operation of network infrastructure and services.

It’s an exciting opportunity to design and implement network services across data, voice, and security platforms.

As a Senior Networks Engineer you will also act as a mentor and provide mentoring and coaching to other members of the team as a technical specialist.

Based in Durham, this is a company that invests in the skills, training and experience of its employees and provides plenty of health and wellbeing benefits.

The Role:

  • Provide support and guidance to the Networks and Connectivity Service Manager, Architecture, and the Product Managers on future technical direction

  • Contribute to the development of the team training plan, including identification of skills gaps and appropriate training opportunities

  • Identify opportunities for knowledge transfer within the team to eliminate single points of expertise

  • Respond to incidents and manage these to resolution whilst demonstrating a strong customer focus and excellent inter-personal skills.

  • Provide technical mentoring /coaching to other members of the team

  • Provide the initial high-level software estimates to product managers for the creation of product roadmaps

  • Respond and resolve incidents/faults/ developments within the communications infrastructure

  • Effective prioritisation and scheduling of new requirements

  • Provide documentation on solutions and implementations

  • Liaise and negotiate with Service providers

  • Report critical incidents re: networks, software, hardware & sites

  • Communicate information regarding new and emerging technologies to the Product Management and Architecture disciplines


About You:

  • Proven experience managing data, security and voice network products and services working with critical network infrastructure within enterprise scale datacentres

  • Experience working in an Infrastructure as Code (IaC) environment with Terraform and will be comfortable working with different cloud services, including Azure, OCI and AWS

  • CCNP (Routing & Switching and/or Data Centre)

  • Experience designing and implementing WAN architectures

  • Proven understanding of routing protocols

  • Worked with LAN/WAN enterprise monitoring solutions

  • Experience of load balancing technologies

  • Awareness of SIP trunking and IP telephony platforms

  • Experience supporting wired and wireless networks

  • Knowledge of ITIL best practice

  • Capable of building relationships with a diverse set of business stakeholders

  • Maintenance, configuration and fault-finding on data networking and network security equipment within the corporate communications system infrastructure (hardware and software)

  • Maintenance, configuration, and fault-finding on telecommunications equipment within the corporate communications system infrastructure (hardware and software)

  • Up to date with all the latest network security equipment, threats, and policies.

  • Conversant with all equipment used within the corporate communications system infrastructure

  • Possess the technical ability to devise improvements and recommend changes to systems, products, and services

  • Be familiar with all aspects of voice and data operations and service provision


Desirable Skills:

  • Strong commitment to customer service

  • Being at ease and effective in dealing with professionals and managers in other disciplines

  • Good communication and negotiation skills written and verbal

  • Good inter-personal skills at all levels of contact and in a wide variety of situations

  • Assisting in the preparation of business cases that balance costs, benefits, and risks

  • Project management skills

  • Financial skills

There is a great deal of variety and scope in this role, so if you’re looking to showcase and develop your skills this is a valuable opportunity to join a company that cares about its purpose and its employees.

Send across your CV and a member of our team will be in touch.