Job Type: Permanent
Job ID: 169178
Exiting new role based in one of the North East’s leading providers of ICT consultancy, solutions and support to national and international organisations.
Working as a sales support administrator you will provide administrative support to ensure efficiency of the day-to-day operation of the sales team. This will involve supporting the sales managers through a variety of tasks related to sales reporting and administration.
Having worked within an B2B environment before you will be a good communicator and have the ability to build rapport with key stakeholders within the business and not be shy when it comes to chasing documentation and dealing with a busy workload.
You will be familiar with a variety of administration concepts, practices, and procedures, which include
Responsibility for compiling or coordinating the compilation of confidential commercial and time sensitive documentation
Downloading and manipulating sales data to creating accurate reports in excel
Inputting customer order data into CRM to create proposals or internal sale orders to for delivery
Tracking and monitoring the progress of customer orders for revenue month end recognition
Dealing with customer queries in the absence of sales managers and responding to customers
Ensuring sales managers maintain their schedule to update the pipeline progress of their opportunities in our CRM system on a weekly basis.
You will be self-motivated and can effectively multitask and communicate via phone and email to ensure all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner.
You must be able to direct and support the work of other team members. You will also need to rely on your experience and judgment to plan and accomplish goals
A wide degree of creativity and latitude is required for this role
You will be outspoken but diplomatic, with a drive for continuous improvement.
We are looking for someone with a passion to build on their professional skills and acquire some technical knowledge, by attending educational internal and external workshops
High level of skill of organisation and time management skills with the ability to priorities own workload
Strong written and verbal communication skills
Able to presentation information to internal team
Good level of IT literacy and proficient in Microsoft Office
Experience of using a CRM reporting system