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Quality Technician

Location: Sunderland

Salary: Competitive

Job Type: Permanent

Job ID: 169099

Our international automotive client is looking for a Quality Technician to join them on a permanent basis at their site in Washington.




- 1st response support for process quality issues


- Performing regular quality tasks, such as production checks, audits


- Supporting problem solving, containment, measurement and data gathering activities


- Quick response to customer issues, including on site at customer facility


Job Role


Act as the company’s first line/quick response for customer quality issues

Represent the company in a professional manner

Support the concern management process, including containment, rework, quality alerts, data gathering, measurements, supplier communication, raising concerns and follow-up

Regular reporting

Perform measurement studies

Liaison with external parties as required (customers, suppliers, etc.)

Maintain responsible systems and metrics, including reporting as required

Support internal auditing across the plant (safety, systems, processes, etc.)

Customer concerns and PPM

Internal scrap & yield (process quality performance)

Customer satisfaction / scorecard



Experience in quality in a fast paced environment

Experienced in problem solving leadership with strong analytical skills

Excellent organization skills and management of priorities

Systematic and logical approach

Excellent communication skills and ability to communicate proficiently with internal and external parties

Experience of dealing with customers and suppliers

Resilient, self-driven and positive approach

The role is working on a 2 shift, early and late pattern.