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Part time customer service advisor

Location: Killingworth

Salary: £8.91 per hour

Job Type: Temporary

Job ID: 169050

How would you like to work for a forward-thinking unique organisation who go that extra mile for staff and clients.? 

Evening and weekend hours.

Our client provides bespoke occupational services to companies and organisations, large and small. They are a trusted provider of community service contracts across the country for the NHS.

We are looking for a number of talented Customer Service individuals to bring energy and a positive can-do attitude to the workplace. To be successful in this role you will be required to have excellent interpersonal and communication skills, strong administration skills and the ability to provide a first-class customer service.

Duties to include:

  • Deliver excellent customer service to facilitate a smooth customer journey

  • Demonstrate a positive and responsive attitude to all calls from customers

  • Updating data base and uploading accurate medical records

  • Ensure you have all the answers to manage all queries received

  • Liaise with clinics, hospitals verbally and written

  • Register new patients and manage existing customer files electronically

  • Manage and prioritise your own workload

 

Essential requirements:

  • Previous customer service experience

  • Strong communications, verbally and written

  • Excellent numerical skills

  • Strong administration skills

 

 

Work patterns will be shifts between Monday–Thursday 1630-2000 Saturday 0900-1700, you can work all or part of the hours available to fit around your commitments.