Salary: £60,000 plus excellent benefits
Job Type: Permanent
Job ID: 168882
There is a fantastic opportunity for an experienced people & technical manager to join a fast-growth business headquartered in Newcastle as an Information Security and Compliance Manager.
You will have strong knowledge of Microsoft Technology stack, an understanding of the true cost of operating ICT platforms, and experience prioritising activities to support operational requirements.
There is a lot of variety in this role so if you’re someone who can balance tasks and work through different challenges, this is a great opportunity to showcase your skills.
You will be responsible for the following:
Define, Implement and Operate the Information Security Strategy for the client
Project Based Service Delivery
Ensure scheduled activity is delivered on time and to specification
Ensure new products and services are accepted into service with all compliance, documentation and governance measures in place.
Take part in project activity where your specialist skills are required.
Deliver Reactive Service Management
Ensure calls in the service desk queue do not breach Service Level Agreements (SLAs)
Ensure calls are resolved quickly, accurately and to the customer’s satisfaction
Manage the incident, change, risk and problem management elements of the service to ITIL Standard
Coordinate and Manage 3rd parties onsite as required.
Deliver Business-As-Usual (BAU) Service Management
Ideally you will be:
An experienced people and technical manager who understands the needs of the business, the forward-looking strategy and the underlying technology stack.
A good communicator, naturally curious with a keen eye for detail and strong documentation skills. An expert in sharing technical information.
A clear, logical thinker, good at articulating complex problems in wider business terms. Evidence driven approach to solving issues
Good technical supplier negotiation skills to ensure beneficial contract agreements.
Technical understanding of Telephony, Networks, Security, Routing and Communications protocols
Strong knowledge of security principles including but not limited to ISO27001
Strong knowledge of Microsoft Technology stack
Experience and understanding of the true cost of operating ICT platforms, and its impact on budget management. Experienced in managing Budget, Resources and Staff
Experienced in prioritising activities to support operational requirements
The company is rapidly growing and expanding its team. Benefits include a discretionary bonus package and a company discount.
Salary: Upto £60,000 plus fantastic benefits
If you’re interested in this role, send an application and a member of our tech team will be in touch.