< Back to Vacancies

IT Support Engineer

Location: Sunderland

Salary: £25,000 - £40,000

Job Type: Permanent

Job ID: 168790

Our international automotive client is looking to recruit an IT Support Engineer. Based in their Sunderland plant this role will provide both proactive and reactive support, configuration and system documentation for the IT systems Infrastructure, and business systems in a fast-paced high availability manufacturing environment.


You will be responsible for the following:


  • Proactively ensuring the highest levels of systems and infrastructure availability

  • Ensuring that IT maintenance work and troubleshooting is carried out to a high standard and follows all Magna polices and guidelines

  • Managing and monitoring all installed IT systems and infrastructure

  • Installing, configuring, testing and maintaining IT systems, and management tools

  • Maintain security, backup, and redundancy strategies

  • Disaster Recovery planning, documentation and execution

  • Proactively identify areas for business, and workflow improvement

  • Monitor business systems performance for potential bottlenecks, identify possible solutions, and work with relevant teams to implement those fixes

  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks

  • Participate in the design of information and operational support systems

  • Escalate to, and liaise with Magna Global IT team

  • Work closely with MES Engineer as cross-functional team, as a backup for each other.

  • Ensure adherence to the IT policy

  • Ensure SOX compliance (Documentation and recording of events and changes)

  • Continuous improvement of all IT processes and initiatives

  • Ensure a safe working environment and excellent housekeeping standards

  • Other duties commensurate to the role.



Ideally you will have the following:


  • IT technical support experience

  • IT System administration experience in High-Availability mission critical environment

  • Microsoft Windows Server and AD

  • VMware ESX/vSphere Virtualisation

  • Experience of working with ERP systems

  • Disaster Recovery solutions

  • Eagerness and ability to learn new skills/technologies

  • Experience working in a fast-paced Manufacturing environment


Salary: £25,000 - £40,000