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Client Services Manager/Paralegal

Location: Newcastle

Salary: £22-26k

Job Type: Permanent

Job ID: 168728

Our Newcastle based Law Firm have an opportunity for a Client Services Manager to join them.

You will assist lawyers and the rest of the firm in providing high quality legal services to clients and build and maintain the firm’s reputation.

Ideally you will have commercial litigation experience and feel comfortable with Paralegal level work.

Ideas of duties:

  • The management of your own and lawyers’ diaries

  • Production of documents and complex document management to company standard

  • The efficient management of electronic and paper records relating to clients, contacts, matters, the team, and the firm

  • CRM – updating contact records and joint responsibility with the rest of the firm for quality of data

  • Undertake tasks, under lawyer supervision and within our risk and process framework, related to the delivery of legal services and client relationship management

  • Routine administrative tasks

  • Booking travel and accommodation

  • Dealing effectively with incoming correspondence, calls and other client interactions

  • Ensuring full compliance, to open and close files

  • To complete relevant finance forms and produce bills

  • Ensure meetings are correctly scheduled, resources are booked and, if necessary, assist the business services team in setting up meeting rooms, resources and providing refreshments

  • Be prepared to take on additional responsibilities subject to the correct training e.g. fire warden, first aider, specialist trainer, IT support, house-style expert etc.

  • Any other tasks you are reasonably asked to perform subject to training.