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Customer Hub Advisor

Location: Sunderland

Salary: £19,400

Job Type: Permanent

Job ID: 168723

greenbean are working on a hugely exciting new role and are looking for several customer service agents to join our growing client.


If you have a passion for customer service, building relationships and a natural ability to problem solve then this is the role for you.


Our client encourages all team members to be the best version of themselves. As a Customer Hub Advisor, you will act as the first point of customer contact and represent the client to the highest standard whilst resolving queries in an efficient and timely manner via email and telephone.


Essential Job Experience:


1-2 years of experience in a customer service environment

Previous experience in a contact centre role is desirable

Essential Job Skills:


Proven experience in a customer service or contact centre role

Customer focused with strong communication skills

Strong IT skills

Experience working towards KPIs

Ability to work under pressure

Attention to detail

Excellent numeracy and literacy skills

Excellent time management skills and punctuality

This position has a start date of May 4th. This is a full time, permanent opportunity with shifts on a rota basis.