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Customer Service Representative

Location: Newcastle

Salary: £19,000 - £22,000

Job Type: Permanent

Job ID: 168632

Customer Service Representative – Newcastle - £19,000 - £22,000 + Bonus


Office based role! Covid security measures in place which includes weekly testing for all employees!


Starting salary of £19,000 with the opportunity to increase this up to £22,000 based on your performance in the role.


greenbean are working with a global company who are rapidly expanding their New Centre of Excellence in Newcastle. This is a fantastic opportunity to join a market leading business that offer genuine career development!


We require a number of individuals who are real team players and put customers at the heart of everything they do.


What you will be doing...!


· You’ll be helping customers calling in with general customer service enquiries and questions about their accounts.


· You will also be making outbound calls to provide customers with updates on any on-going queries.


· Delivering world class customer service on every call!


To be successful in this role you must....!


· Have experience in providing excellent customer service and be genuinely passionate about customer satisfaction.


· Good IT skills as you’ll be handling customer information and updating databases


· Able to work in a fast paced and challenging environment


· Excellent communication skills


Shift pattern


Various shift patterns available




· 28 days holiday (including bank holiday) increasing to 30 (incl. bank holidays) after a year’s service.


· Career Progression (performance based), with a business that is rapidly growing


· Free Fruit, Tea, Coffee, Hot Chocolate.


· Health Insurance


· Pension


· Free parking


· Perk box discounts


· Employee alarm discount programme (after completion of probation)


· Free sport facilities (3 tennis court, 7-a-side football pitch, Netball court).


· Free bike hire.


· Dedicated transportation to nearest Metro station.


· Discount on regular buses.


· Discounts at local restaurants, attractions, and retail outlets.


Please apply immediately via the link…