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Internal Communications Manager

Location: North Yorkshire

Salary: £40,000 - £45,000

Job Type: Permanent

Job ID: 168505

Purpose of the Role


Our client is a rapidly expanding, innovative and dynamic, organisation. Due to the business growing at speed the way of communicating with employees must keep up and they are looking to recruit an Internal Communications Manager. This is an exciting opportunity reporting to the Executive Director - Partnering, and in collaboration with the HR and Marketing teams, you will take ownership of the internal event calendar and communications strategy, ensuring they are engaging and communicated to the relevant parties in a timely fashion.




  • Development and delivery of an engaging internal communications strategy to increase employee engagement, working with contributors from across the business to develop and deliver new content.

  • Development of appropriate internal communication channel to ensure maximum receptivity and engagement across the organisation but primarily focused on Factory and Site.

  • Work closely with the Head of People Management to drive the employee engagement strategy by:

  • Managing the Employee Engagement Survey and any output / action planning

  • Utilising company noticeboards and digital screens to increase employee engagement.

  • Supporting the development of projects relating to health and wellbeing, retention, recruitment, employee benefits and employee recognition awards.

  • Driving and promoting company values across all levels of the business.

  • In partnership with the Marketing team, support the business’ Corporate Social Responsibility strategy in line with our Charity of the Year initiative and corporate fundraising targets, ensuring that charity fundraising events are delivered on time and in budget.

  • Work with the wider team to:

  • Produce and schedule digital content; ads, blogs, social posts, video, webcasts, photography, podcasts; documents and materials.

  • Write content for the website, email campaigns and social networking accounts such as LinkedIn and Twitter.


Personal Specifications:


  • Editing and Writing Skills: You need excellent writing, editing and proofreading skills as well as the journalistic ability to source stories from employees.

  • Speaking Skills: You also need strong speaking skills as you are likely to be called on to give presentations to staff. Internal communications managers need sensitivity to an organisation’s goals and values and the ability to relay them to employees.

  • Interpersonal Skills: You need good interpersonal and relationship-building skills in order to work with stakeholders across the business. You also need to possess the confidence to deal with senior executives and explain communication techniques to them.

  • Creative Skills: You need the creative ability to devise communication strategies. Design skills are desirable.

  • Production and Digital Skills: Familiarity with information technology, especially digital and video means of communication, is essential. Experience using Microsoft SharePoint, InDesign, Adobe and Photoshop systems is desirable.

  • Video Editing Skills: Basic video production for online uses and editing using online tools for a quick turnaround for visual content, iPhone media production.

  • Web Development Skills: Knowledge of HTML/JavaScript and strong knowledge of search engine optimization is an advantage, although not essential, advanced Word and Powerpoint skills, and excellent knowledge of Wordpress and Drupal CMS systems.

  • Environment: Previous roles held in a manufacturing or construction environment with direct experience of managing internal communications and/or intranet platforms.

  • Project Management: Strong project management skills and the ability to manage deliverables to deadlines.


Qualifications & Training:


  • Ideally a degree in a marketing or relevant discipline.

  • CIM / CIPR Digital Diploma or equivalent is desirable.

  • Proficiency with Microsoft Office products including Word, PowerPoint and Excel.