Customer Service Advisor

Customer Service Advisor – Newcastle - £19,000 + Bonus

Starting salary of £19,000, rising to £22,000 after 12 months service.

greenbean are working a global company who are expanding their Centre of Excellence in Newcastle. This is a fantastic opportunity to be part of a rapidly expanding team and operation!

We require a number of individuals who are real team players and put customers at the heart of everything they do.

What to expect

Joining as a Customer Service Advisor you’ll be taking calls from customer who need your help, ensuring you respond immediately and efficiently.

You will also be making outbound calls to provide customers with updates on their incident.

About you

In this role, you’ll need to be able to think on your feet, react to incidents in a timely manner and can show patience, empathy & compassion.

You’ll need to bring good IT skills to your new role, as you’ll be handling customer information and updating databases and you’ll be comfortable working in a fast-paced team environment.

You must have experience in providing excellent customer service and be genuinely passionate about customer satisfaction.

Benefits

28 days holiday (including bank holiday) increasing to 30 (incl. bank holidays) after a year’s service.

Career Progression (performance based), with a business that is rapidly growing

Free Fruits, Tea, Coffee, Hot Chocolate.

Health Insurance

Pension

Free parking

Perk box discounts and more....

Please apply immediately via the link…