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Customer Service Advisor

Location: Newcastle

Salary: £19,000 + Bonus

Job Type: Permanent

Job ID: 168373

Customer Service Advisors – Newcastle - £19,000 + Bonus

 

Starting salary of £19,000 with the opportunity to increase this up to £22,000 based on your performance in the role.

 

greenbean are working a global company who are rapidly expanding their Centre of Excellence in Newcastle. This is a fantastic opportunity to be part of a growing team and operation!

 

We require a number of individuals who are real team players and put customers at the heart of everything they do.

 

What to expect

  • Joining as a Customer Service Advisor you’ll be helping customers calling in with general customer service enquiries and questions about their accounts.

  • You will also be making outbound calls to provide customers with updates on any on-going queries.

 

About you

  • You must have experience in providing excellent customer service and be genuinely passionate about customer satisfaction.

  • You’ll need to bring good IT skills as you’ll be handling customer information and updating databases

  • Able to work in a fast paced and challenging environment

  • Good communication skills

 

 

Shift pattern

  • 4days on 2 off – 40 hours per week – various shift patterns.

 

Benefits

  • 28 days holiday (including bank holiday) increasing to 30 (incl. bank holidays) after a year’s service.

  • Career Progression (performance based), with a business that is rapidly growing

  • Free Fruit, Tea, Coffee, Hot Chocolate.

  • Health Insurance

  • Pension

  • Free parking

  • Perk box discounts

  • Employee alarm discount programme (after completion of probation)

  • Free sport facilities (3 tennis court, 7-a-side football pitch, Netball court).

  • Free bike hire.

  • Dedicated transportation to nearest Metro station.

  • Discount on regular buses.

  • Discounts at local restaurants, attractions, and retail outlets.

  • Quorum Q card

 

Please apply immediately via the link…