Salary: £19,000 + Bonus
Job Type: Permanent
Job ID: 168373
Customer Service Advisors – Newcastle - £19,000 + Bonus
Starting salary of £19,000 with the opportunity to increase this up to £22,000 based on your performance in the role.
greenbean are working a global company who are rapidly expanding their Centre of Excellence in Newcastle. This is a fantastic opportunity to be part of a growing team and operation!
We require a number of individuals who are real team players and put customers at the heart of everything they do.
What to expect
Joining as a Customer Service Advisor you’ll be helping customers calling in with general customer service enquiries and questions about their accounts.
You will also be making outbound calls to provide customers with updates on any on-going queries.
You must have experience in providing excellent customer service and be genuinely passionate about customer satisfaction.
You’ll need to bring good IT skills as you’ll be handling customer information and updating databases
Able to work in a fast paced and challenging environment
Good communication skills
4days on 2 off – 40 hours per week – various shift patterns.
28 days holiday (including bank holiday) increasing to 30 (incl. bank holidays) after a year’s service.
Career Progression (performance based), with a business that is rapidly growing
Free Fruit, Tea, Coffee, Hot Chocolate.
Perk box discounts
Employee alarm discount programme (after completion of probation)
Free sport facilities (3 tennis court, 7-a-side football pitch, Netball court).
Free bike hire.
Dedicated transportation to nearest Metro station.
Discount on regular buses.
Discounts at local restaurants, attractions, and retail outlets.
Quorum Q card
Please apply immediately via the link…