Job Type: Permanent
Job ID: 168295
Bilingual Customer Support Agent – Newcastle - £18,000 + Benefits
My client is looking to recruit a passionate and enthusiastic Contact Support Agents to handle inbound customer contact in English and one or more of the other following languages – German, French and Norwegian.
Working for an online Casino you will be responsible for handling all customer queries in a fast-paced environment across a number of channels.
Answering inbound customer contact providing a high level of service.
Resolving customer queries and issues, ensuring you provide fast and accurate responses.
Working towards and consistently achieving all targets and KPI’s
Working in a team-based environment
Previous experience in a customer service role, ideally working for an online casino.
Attention to detail.
Self-motivated and driven
Problem solving skills
Flexibility to work shifts – including evenings and weekends.
Interviews and your induction will be done virtually.
Salary: £16,000 - £18,000 DOE + Excellent Benefits
Please apply immediately via the link…